Factors affecting job interview communication competence of unemployed graduates in Malaysia / Masturah Alias

One of the challenges that graduates faced at job interviews is their inability to communicate competently in English, the language most often used especially at the multinational companies and government-linked companies (GLCs) job interviews. This inability to communicate competently at job interv...

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Main Author:	Alias, Masturah
Format:	Thesis
Language:	English
Published:	2015
Subjects:	Employability Vocational qualifications Communication
Online Access:	https://ir.uitm.edu.my/id/eprint/15578/1/TP_MASTURAH%20ALIAS%20ED%2015_5.PDF
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id	my-uitm-ir.15578
record_format	uketd_dc
spelling	my-uitm-ir.155782022-03-09T04:44:42Z Factors affecting job interview communication competence of unemployed graduates in Malaysia / Masturah Alias 2015 Alias, Masturah Employability. Vocational qualifications Communication One of the challenges that graduates faced at job interviews is their inability to communicate competently in English, the language most often used especially at the multinational companies and government-linked companies (GLCs) job interviews. This inability to communicate competently at job interviews is one of the reasons of unemployment among graduates. This study aimed to determine the factors affecting job interview communication competence of unemployed graduates in Malaysia. The present study employed the mixed method research design using questionnaires followed by a semi structured interview with thirteen respondents. The population sample comprised unemployed graduates participating in the SLIM program (Skim Latihan 1 Malaysia) launched by the government to address the unemployment problem among Malaysian graduates. Questionnaires were distributed to 506 unemployed graduates at three participating GLCs in the Klang Valley of which a total of 337 questionnaires were finally used for data analyses. The Job Interview Communication Competence Scale (quantitative instrument) consisted of items on the five factors of communication competence and also those of the dependent variable job interview communication competence. Overall, findings revealed moderate to low levels of general communication skills, context knowledge, English language knowledge and attitude towards the use of English language. Meanwhile, results indicated a moderate to high level of communication apprehension. Findings from qualitative data were found to be congruent with the quantitative data and further affirmed these results. A notable finding in this study seemed to be that general communication skills were very closely and negatively related to communication apprehension as revealed throughout the study in both quantitative as well as qualitative findings. Scores on general communication skills and communication apprehension showed significant relationship with job interview communication competence. The influence of general communication skills and communication apprehension on job interview communication competence was further validated in the final model of the multiple regression analysis where the two factors showed to be the predictors of job interview communication competence. The regression model was used to develop the Five Levels of Job Interview Communication Competence Descriptors to describe job interview communication competence in two ways - as a summary of performance at job interviews and secondly as an overall assessment of abilities in communication. The findings suggested students at the tertiary level may benefit from reinforcement and enrichment of language proficiency and communication skills that can be achieved in English language classes as well as subject area classes designed to facilitate general communication skills and in tandem promotes confidence in students when using the language. 2015 Thesis https://ir.uitm.edu.my/id/eprint/15578/ https://ir.uitm.edu.my/id/eprint/15578/1/TP_MASTURAH%20ALIAS%20ED%2015_5.PDF text en public phd doctoral Universiti Teknologi MARA Faculty of Education
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Employability Vocational qualifications Communication
spellingShingle	Employability Vocational qualifications Communication Alias, Masturah Factors affecting job interview communication competence of unemployed graduates in Malaysia / Masturah Alias
description	One of the challenges that graduates faced at job interviews is their inability to communicate competently in English, the language most often used especially at the multinational companies and government-linked companies (GLCs) job interviews. This inability to communicate competently at job interviews is one of the reasons of unemployment among graduates. This study aimed to determine the factors affecting job interview communication competence of unemployed graduates in Malaysia. The present study employed the mixed method research design using questionnaires followed by a semi structured interview with thirteen respondents. The population sample comprised unemployed graduates participating in the SLIM program (Skim Latihan 1 Malaysia) launched by the government to address the unemployment problem among Malaysian graduates. Questionnaires were distributed to 506 unemployed graduates at three participating GLCs in the Klang Valley of which a total of 337 questionnaires were finally used for data analyses. The Job Interview Communication Competence Scale (quantitative instrument) consisted of items on the five factors of communication competence and also those of the dependent variable job interview communication competence. Overall, findings revealed moderate to low levels of general communication skills, context knowledge, English language knowledge and attitude towards the use of English language. Meanwhile, results indicated a moderate to high level of communication apprehension. Findings from qualitative data were found to be congruent with the quantitative data and further affirmed these results. A notable finding in this study seemed to be that general communication skills were very closely and negatively related to communication apprehension as revealed throughout the study in both quantitative as well as qualitative findings. Scores on general communication skills and communication apprehension showed significant relationship with job interview communication competence. The influence of general communication skills and communication apprehension on job interview communication competence was further validated in the final model of the multiple regression analysis where the two factors showed to be the predictors of job interview communication competence. The regression model was used to develop the Five Levels of Job Interview Communication Competence Descriptors to describe job interview communication competence in two ways - as a summary of performance at job interviews and secondly as an overall assessment of abilities in communication. The findings suggested students at the tertiary level may benefit from reinforcement and enrichment of language proficiency and communication skills that can be achieved in English language classes as well as subject area classes designed to facilitate general communication skills and in tandem promotes confidence in students when using the language.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Alias, Masturah
author_facet	Alias, Masturah
author_sort	Alias, Masturah
title	Factors affecting job interview communication competence of unemployed graduates in Malaysia / Masturah Alias
title_short	Factors affecting job interview communication competence of unemployed graduates in Malaysia / Masturah Alias
title_full	Factors affecting job interview communication competence of unemployed graduates in Malaysia / Masturah Alias
title_fullStr	Factors affecting job interview communication competence of unemployed graduates in Malaysia / Masturah Alias
title_full_unstemmed	Factors affecting job interview communication competence of unemployed graduates in Malaysia / Masturah Alias
title_sort	factors affecting job interview communication competence of unemployed graduates in malaysia / masturah alias
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Education
publishDate	2015
url	https://ir.uitm.edu.my/id/eprint/15578/1/TP_MASTURAH%20ALIAS%20ED%2015_5.PDF
_version_	1783733427731693568

Factors affecting job interview communication competence of unemployed graduates in Malaysia / Masturah Alias

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