Students’ satisfactions towards food quality, price and value at UiTM Terengganu cafeterias / Siti Noraisah Dolah @ Abdullah

Institutional foodservice can be defined as a provision of catering and foodservice for an institution. Owing to this definition, university foodservice is perceived to provide related products of food and services to university students. It must not be forgotten that food is vital for human beings...

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Main Author:	Dolah @ Abdullah, Siti Noraisah
Format:	Thesis
Language:	English
Published:	2011
Subjects:	Hospitality industry Hotels, clubs, restaurants, etc Food service
Online Access:	https://ir.uitm.edu.my/id/eprint/17532/2/TM_SITI%20NORAISAH%20DOLAH%20%40%20ABDULLAH%20HM%2011_5.pdf
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id	my-uitm-ir.17532
record_format	uketd_dc
spelling	my-uitm-ir.175322022-04-06T05:30:10Z Students’ satisfactions towards food quality, price and value at UiTM Terengganu cafeterias / Siti Noraisah Dolah @ Abdullah 2011-04 Dolah @ Abdullah, Siti Noraisah Hospitality industry. Hotels, clubs, restaurants, etc. Food service Food service Institutional foodservice can be defined as a provision of catering and foodservice for an institution. Owing to this definition, university foodservice is perceived to provide related products of food and services to university students. It must not be forgotten that food is vital for human beings including students. Food is an important substance to prolong life, supply energy and endorse growth. With that, providing good quality food to university students is very important. Moreover, good quality food provides good health and thinking and at the same time, the price and value of food provide satisfaction and valuable feeling for their money. With that, the present study examines students’ satisfaction towards food quality, price and value at UiTM Terengganu cafeterias. The researcher conducted the study at three UiTM cafeteria’s namely Perhentian, Redang and Tenggol cafeteria and the data was gathered through self-administered questionnaires. Result showed that, although contented with the importance of food quality attributes, the majority of the students have expressed that the food quality, price and value do not meet their expectations. The results of students’ satisfaction and their intention to patronize these cafeterias are only because there are no other alternatives available for them to dine within the university area. The findings of this study do not only involve students and cafeteria operators but also UiTMT as a whole especially the hostels’ administration. 2011-04 Thesis https://ir.uitm.edu.my/id/eprint/17532/ https://ir.uitm.edu.my/id/eprint/17532/2/TM_SITI%20NORAISAH%20DOLAH%20%40%20ABDULLAH%20HM%2011_5.pdf text en public mphil masters Universiti Teknologi MARA Faculty of Hotel and Tourism Management Jalis, Mohd Hairi
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Jalis, Mohd Hairi
topic	Hospitality industry Hotels, clubs, restaurants, etc Food service Food service
spellingShingle	Hospitality industry Hotels, clubs, restaurants, etc Food service Food service Dolah @ Abdullah, Siti Noraisah Students’ satisfactions towards food quality, price and value at UiTM Terengganu cafeterias / Siti Noraisah Dolah @ Abdullah
description	Institutional foodservice can be defined as a provision of catering and foodservice for an institution. Owing to this definition, university foodservice is perceived to provide related products of food and services to university students. It must not be forgotten that food is vital for human beings including students. Food is an important substance to prolong life, supply energy and endorse growth. With that, providing good quality food to university students is very important. Moreover, good quality food provides good health and thinking and at the same time, the price and value of food provide satisfaction and valuable feeling for their money. With that, the present study examines students’ satisfaction towards food quality, price and value at UiTM Terengganu cafeterias. The researcher conducted the study at three UiTM cafeteria’s namely Perhentian, Redang and Tenggol cafeteria and the data was gathered through self-administered questionnaires. Result showed that, although contented with the importance of food quality attributes, the majority of the students have expressed that the food quality, price and value do not meet their expectations. The results of students’ satisfaction and their intention to patronize these cafeterias are only because there are no other alternatives available for them to dine within the university area. The findings of this study do not only involve students and cafeteria operators but also UiTMT as a whole especially the hostels’ administration.
format	Thesis
qualification_name	Master of Philosophy (M.Phil.)
qualification_level	Master's degree
author	Dolah @ Abdullah, Siti Noraisah
author_facet	Dolah @ Abdullah, Siti Noraisah
author_sort	Dolah @ Abdullah, Siti Noraisah
title	Students’ satisfactions towards food quality, price and value at UiTM Terengganu cafeterias / Siti Noraisah Dolah @ Abdullah
title_short	Students’ satisfactions towards food quality, price and value at UiTM Terengganu cafeterias / Siti Noraisah Dolah @ Abdullah
title_full	Students’ satisfactions towards food quality, price and value at UiTM Terengganu cafeterias / Siti Noraisah Dolah @ Abdullah
title_fullStr	Students’ satisfactions towards food quality, price and value at UiTM Terengganu cafeterias / Siti Noraisah Dolah @ Abdullah
title_full_unstemmed	Students’ satisfactions towards food quality, price and value at UiTM Terengganu cafeterias / Siti Noraisah Dolah @ Abdullah
title_sort	students’ satisfactions towards food quality, price and value at uitm terengganu cafeterias / siti noraisah dolah @ abdullah
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Hotel and Tourism Management
publishDate	2011
url	https://ir.uitm.edu.my/id/eprint/17532/2/TM_SITI%20NORAISAH%20DOLAH%20%40%20ABDULLAH%20HM%2011_5.pdf
_version_	1783733565810278400

Students’ satisfactions towards food quality, price and value at UiTM Terengganu cafeterias / Siti Noraisah Dolah @ Abdullah

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