New media adoptions and organisational citizenship behaviours among corporate communication practitioners / Wardatul Hayat Adnan

Industry 4.0 is a name for the current trend of an automation and data exchange in manufacturing technologies. It includes cyber-physical systems the internet of things (IoT), cloud computing and cognitive computing. The readiness of the people in organisation is at critical stage in order to run th...

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Main Author: Adnan, Wardatul Hayat
Format: Thesis
Language:English
Published: 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/27583/1/TP_WARDATUL%20HAYAT%20ADNAN%20MC%2018_5.pdf
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spelling my-uitm-ir.275832022-11-14T08:24:32Z New media adoptions and organisational citizenship behaviours among corporate communication practitioners / Wardatul Hayat Adnan 2018 Adnan, Wardatul Hayat Communication. Mass media Industry 4.0 is a name for the current trend of an automation and data exchange in manufacturing technologies. It includes cyber-physical systems the internet of things (IoT), cloud computing and cognitive computing. The readiness of the people in organisation is at critical stage in order to run the organisation smoothly. This study aims to explore the acceptance and use of new media among corporate communication practitioners and to examine the influence on organizational citizenship behaviour. The study employs quantitative methodology of cross sectional – correctional survey. A set of questionnaires containing 4 sections measuring all instruments in the study were conducted on 268 corporate communication practitioners. Off 268, 62 males and 206 females selected using stratified random sampling among corporate communication practitioners working with MNC’s in Malaysia. For data analysis, SPSS statistical software was utilized for preliminary data processing and Structural Equation Modelling (SEM) of AMOS was used for exploratory data analysis and multi-correlational analysis. There are 16 hypotheses developed in the study. All hypothesis is accepted due to its significance. However, further findings lead to 3 constructs to be dropped due to its fitness in full CCNA model [NMEE, CCSB & OCB]. Testing on the three mediators [NMPE, CCUB and CCSB] is partially mediate between the two variables. Demographical factors [Gender, age, working experience & level of Education] moderate the relationship in the full model. Therefore, the final contributions of Corporate Communication New Media Acceptance (CCNA) model consist of five final constructs [NMSI, NMFC, NMPE, CCBI & CCUB]. The CCNA model are expected to assist corporate communication practitioners in improving their performance as well as towards Ministry of Higher Education in revising the structure by highlighting the importance of new media & Ministry of Human Resource will benefit from the study to increase company efficiency, productivity and contribute to high gross domestic profit (GDP) and policy amendment based on current demand and new media usage in industrial practices moving forward in fulfilling industry 4.0. 2018 Thesis https://ir.uitm.edu.my/id/eprint/27583/ https://ir.uitm.edu.my/id/eprint/27583/1/TP_WARDATUL%20HAYAT%20ADNAN%20MC%2018_5.pdf text en public phd doctoral Universiti Teknologi MARA Faculty of Communication and Media Studies Yaacob, Mohamad (Dr.)
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Yaacob, Mohamad (Dr.)
topic Communication
Mass media
spellingShingle Communication
Mass media
Adnan, Wardatul Hayat
New media adoptions and organisational citizenship behaviours among corporate communication practitioners / Wardatul Hayat Adnan
description Industry 4.0 is a name for the current trend of an automation and data exchange in manufacturing technologies. It includes cyber-physical systems the internet of things (IoT), cloud computing and cognitive computing. The readiness of the people in organisation is at critical stage in order to run the organisation smoothly. This study aims to explore the acceptance and use of new media among corporate communication practitioners and to examine the influence on organizational citizenship behaviour. The study employs quantitative methodology of cross sectional – correctional survey. A set of questionnaires containing 4 sections measuring all instruments in the study were conducted on 268 corporate communication practitioners. Off 268, 62 males and 206 females selected using stratified random sampling among corporate communication practitioners working with MNC’s in Malaysia. For data analysis, SPSS statistical software was utilized for preliminary data processing and Structural Equation Modelling (SEM) of AMOS was used for exploratory data analysis and multi-correlational analysis. There are 16 hypotheses developed in the study. All hypothesis is accepted due to its significance. However, further findings lead to 3 constructs to be dropped due to its fitness in full CCNA model [NMEE, CCSB & OCB]. Testing on the three mediators [NMPE, CCUB and CCSB] is partially mediate between the two variables. Demographical factors [Gender, age, working experience & level of Education] moderate the relationship in the full model. Therefore, the final contributions of Corporate Communication New Media Acceptance (CCNA) model consist of five final constructs [NMSI, NMFC, NMPE, CCBI & CCUB]. The CCNA model are expected to assist corporate communication practitioners in improving their performance as well as towards Ministry of Higher Education in revising the structure by highlighting the importance of new media & Ministry of Human Resource will benefit from the study to increase company efficiency, productivity and contribute to high gross domestic profit (GDP) and policy amendment based on current demand and new media usage in industrial practices moving forward in fulfilling industry 4.0.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Adnan, Wardatul Hayat
author_facet Adnan, Wardatul Hayat
author_sort Adnan, Wardatul Hayat
title New media adoptions and organisational citizenship behaviours among corporate communication practitioners / Wardatul Hayat Adnan
title_short New media adoptions and organisational citizenship behaviours among corporate communication practitioners / Wardatul Hayat Adnan
title_full New media adoptions and organisational citizenship behaviours among corporate communication practitioners / Wardatul Hayat Adnan
title_fullStr New media adoptions and organisational citizenship behaviours among corporate communication practitioners / Wardatul Hayat Adnan
title_full_unstemmed New media adoptions and organisational citizenship behaviours among corporate communication practitioners / Wardatul Hayat Adnan
title_sort new media adoptions and organisational citizenship behaviours among corporate communication practitioners / wardatul hayat adnan
granting_institution Universiti Teknologi MARA
granting_department Faculty of Communication and Media Studies
publishDate 2018
url https://ir.uitm.edu.my/id/eprint/27583/1/TP_WARDATUL%20HAYAT%20ADNAN%20MC%2018_5.pdf
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