Factors affecting inventory performance at FM global logistics (M) Sdn Bhd / Ahmad Hilmi Anuar, Hazhar Muhamad Hanip and Noor Maisarah Marjohan

In Malaysia, the warehouse and logistics industry is experiencing rapid changes due to the traffic bottlenecks and the inventory inefficiencies that impede the progress of the logistics industry. The study on inventory performance is essential for a warehouse company to maximize its efficiency durin...

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Main Authors:	Anuar, Ahmad Hilmi, Muhamad Hanip, Hazhar, Marjohan, Noor Maisarah
Format:	Thesis
Language:	English
Published:	2020
Subjects:	Malaysia
Online Access:	https://ir.uitm.edu.my/id/eprint/31303/1/31303.pdf
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id	my-uitm-ir.31303
record_format	uketd_dc
spelling	my-uitm-ir.313032022-03-08T02:18:21Z Factors affecting inventory performance at FM global logistics (M) Sdn Bhd / Ahmad Hilmi Anuar, Hazhar Muhamad Hanip and Noor Maisarah Marjohan 2020-01 Anuar, Ahmad Hilmi Muhamad Hanip, Hazhar Marjohan, Noor Maisarah Malaysia In Malaysia, the warehouse and logistics industry is experiencing rapid changes due to the traffic bottlenecks and the inventory inefficiencies that impede the progress of the logistics industry. The study on inventory performance is essential for a warehouse company to maximize its efficiency during the ongoing daily operations. The primary purpose of this study is to identify the main problems in the inventory process and to determine the factors that can affect the company‘s inventory performance for FM Global Logistics (M) Sdn Bhd, which is a Malaysian logistics company located in Port Klang, Selangor. In order to fulfill these objectives, several interviews, observations, and site visits were done at the company. The data obtained is then analyzed using a Pareto chart analysis to uncover the critical problems for poor inventory performance. Next, the inventory process flow at the company is analyzed to identify the bottlenecks and the Potential Failure Points in the inventory process. The final analysis in the study is using the Ishikawa Diagram to determine the root cause of poor inventory performance. The results shows that manpower, method, machine and environment are the main factors that could affect inventory performance at the company. The study suggests that a warehouse company should place more priorities on its human resource management, improve compliance with its operating procedures besides setting up a healthy working environment to improve its inventory performance. This qualitative study is vital to the improvement of the warehouse and logistics industry, especially in the Klang Valley area. 2020-01 Thesis https://ir.uitm.edu.my/id/eprint/31303/ https://ir.uitm.edu.my/id/eprint/31303/1/31303.pdf text en public masters Universiti Teknologi MARA Shah Alam Faculty of Arshad Ayub Graduate Business School (AAGBS) Iberahim, Hadijah (Dr.)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Iberahim, Hadijah (Dr.)
topic	Malaysia
spellingShingle	Malaysia Anuar, Ahmad Hilmi Muhamad Hanip, Hazhar Marjohan, Noor Maisarah Factors affecting inventory performance at FM global logistics (M) Sdn Bhd / Ahmad Hilmi Anuar, Hazhar Muhamad Hanip and Noor Maisarah Marjohan
description	In Malaysia, the warehouse and logistics industry is experiencing rapid changes due to the traffic bottlenecks and the inventory inefficiencies that impede the progress of the logistics industry. The study on inventory performance is essential for a warehouse company to maximize its efficiency during the ongoing daily operations. The primary purpose of this study is to identify the main problems in the inventory process and to determine the factors that can affect the company‘s inventory performance for FM Global Logistics (M) Sdn Bhd, which is a Malaysian logistics company located in Port Klang, Selangor. In order to fulfill these objectives, several interviews, observations, and site visits were done at the company. The data obtained is then analyzed using a Pareto chart analysis to uncover the critical problems for poor inventory performance. Next, the inventory process flow at the company is analyzed to identify the bottlenecks and the Potential Failure Points in the inventory process. The final analysis in the study is using the Ishikawa Diagram to determine the root cause of poor inventory performance. The results shows that manpower, method, machine and environment are the main factors that could affect inventory performance at the company. The study suggests that a warehouse company should place more priorities on its human resource management, improve compliance with its operating procedures besides setting up a healthy working environment to improve its inventory performance. This qualitative study is vital to the improvement of the warehouse and logistics industry, especially in the Klang Valley area.
format	Thesis
qualification_level	Master's degree
author	Anuar, Ahmad Hilmi Muhamad Hanip, Hazhar Marjohan, Noor Maisarah
author_facet	Anuar, Ahmad Hilmi Muhamad Hanip, Hazhar Marjohan, Noor Maisarah
author_sort	Anuar, Ahmad Hilmi
title	Factors affecting inventory performance at FM global logistics (M) Sdn Bhd / Ahmad Hilmi Anuar, Hazhar Muhamad Hanip and Noor Maisarah Marjohan
title_short	Factors affecting inventory performance at FM global logistics (M) Sdn Bhd / Ahmad Hilmi Anuar, Hazhar Muhamad Hanip and Noor Maisarah Marjohan
title_full	Factors affecting inventory performance at FM global logistics (M) Sdn Bhd / Ahmad Hilmi Anuar, Hazhar Muhamad Hanip and Noor Maisarah Marjohan
title_fullStr	Factors affecting inventory performance at FM global logistics (M) Sdn Bhd / Ahmad Hilmi Anuar, Hazhar Muhamad Hanip and Noor Maisarah Marjohan
title_full_unstemmed	Factors affecting inventory performance at FM global logistics (M) Sdn Bhd / Ahmad Hilmi Anuar, Hazhar Muhamad Hanip and Noor Maisarah Marjohan
title_sort	factors affecting inventory performance at fm global logistics (m) sdn bhd / ahmad hilmi anuar, hazhar muhamad hanip and noor maisarah marjohan
granting_institution	Universiti Teknologi MARA Shah Alam
granting_department	Faculty of Arshad Ayub Graduate Business School (AAGBS)
publishDate	2020
url	https://ir.uitm.edu.my/id/eprint/31303/1/31303.pdf
_version_	1783734114065580032

Factors affecting inventory performance at FM global logistics (M) Sdn Bhd / Ahmad Hilmi Anuar, Hazhar Muhamad Hanip and Noor Maisarah Marjohan

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