Internal factors affecting job satisfaction among police officers in Kuching District Police Headquarters (IPD Kuching) / Tania Eva Koh... [et al.]

PDRM (Polis Di Raja Malaysia) has been the pillar of strength in combating crime and providing secured and safe surroundings in this country. Job satisfaction is a crucial and important aspect on human resource in PDRM. Thus, having employees who are satisfied with their career should be the main pr...

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Main Authors:	Koh, Tania Eva, Azmi, Mohd Dzulkarnaen, Abdul Hamid, Nurzatul Aqma
Format:	Thesis
Language:	English
Published:	2017
Subjects:	Affection Feeling Emotion Personality Job satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/36940/1/36940.pdf
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id	my-uitm-ir.36940
record_format	uketd_dc
spelling	my-uitm-ir.369402020-11-23T02:28:27Z Internal factors affecting job satisfaction among police officers in Kuching District Police Headquarters (IPD Kuching) / Tania Eva Koh... [et al.] 2017-07 Koh, Tania Eva Azmi, Mohd Dzulkarnaen Abdul Hamid, Nurzatul Aqma Affection. Feeling. Emotion Stress (Physiology). Stress management Personality Surveys. Sampling. Statistical survey methodology Job satisfaction Law enforcement. Police. Detectives. Constabulary PDRM (Polis Di Raja Malaysia) has been the pillar of strength in combating crime and providing secured and safe surroundings in this country. Job satisfaction is a crucial and important aspect on human resource in PDRM. Thus, having employees who are satisfied with their career should be the main priority to the employer especially in the case of Kuching District Police Headquarters (IPD Kuching) as one of the largest enforcement agencies in Sarawak. The objective of this study is to measure the relative importance of internal factors (relationships with co-workers, supervision, learning and growth, salary, security, and task conditions) affecting job satisfaction by the police officers in IPD Kuching. This study adopts a qualitative and quantitative approach where a questionnaire each was administrated to the respondents. This study examined job satisfaction of purposively selected sample respondents of 265 police officers with respect to 59 items. The analysis of the survey data from a sample of police officers from nine (9) police stations and eleven (11) departments and branches under IPD Kuching suggested that task conditions is the strongest factor in determining their job satisfaction. Co-workers, supervision, learning and growth, salary and security also played important, but weaker factors in the shaping of police officers’ job satisfaction. The importance of this study is to provide invaluable information based on the gathered data to yield analysis results for the IPD Kuching’s top management and the related parties to enhance the quality of the service delivery system in the police force. 2017-07 Thesis https://ir.uitm.edu.my/id/eprint/36940/ https://ir.uitm.edu.my/id/eprint/36940/1/36940.pdf text en public masters Universiti Teknologi MARA Cawangan Sarawak Arshad Ayub Graduate Business School
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Affection Feeling Emotion Affection Feeling Emotion Personality Affection Feeling Emotion Job satisfaction Affection Feeling Emotion
spellingShingle	Affection Feeling Emotion Affection Feeling Emotion Personality Affection Feeling Emotion Job satisfaction Affection Feeling Emotion Koh, Tania Eva Azmi, Mohd Dzulkarnaen Abdul Hamid, Nurzatul Aqma Internal factors affecting job satisfaction among police officers in Kuching District Police Headquarters (IPD Kuching) / Tania Eva Koh... [et al.]
description	PDRM (Polis Di Raja Malaysia) has been the pillar of strength in combating crime and providing secured and safe surroundings in this country. Job satisfaction is a crucial and important aspect on human resource in PDRM. Thus, having employees who are satisfied with their career should be the main priority to the employer especially in the case of Kuching District Police Headquarters (IPD Kuching) as one of the largest enforcement agencies in Sarawak. The objective of this study is to measure the relative importance of internal factors (relationships with co-workers, supervision, learning and growth, salary, security, and task conditions) affecting job satisfaction by the police officers in IPD Kuching. This study adopts a qualitative and quantitative approach where a questionnaire each was administrated to the respondents. This study examined job satisfaction of purposively selected sample respondents of 265 police officers with respect to 59 items. The analysis of the survey data from a sample of police officers from nine (9) police stations and eleven (11) departments and branches under IPD Kuching suggested that task conditions is the strongest factor in determining their job satisfaction. Co-workers, supervision, learning and growth, salary and security also played important, but weaker factors in the shaping of police officers’ job satisfaction. The importance of this study is to provide invaluable information based on the gathered data to yield analysis results for the IPD Kuching’s top management and the related parties to enhance the quality of the service delivery system in the police force.
format	Thesis
qualification_level	Master's degree
author	Koh, Tania Eva Azmi, Mohd Dzulkarnaen Abdul Hamid, Nurzatul Aqma
author_facet	Koh, Tania Eva Azmi, Mohd Dzulkarnaen Abdul Hamid, Nurzatul Aqma
author_sort	Koh, Tania Eva
title	Internal factors affecting job satisfaction among police officers in Kuching District Police Headquarters (IPD Kuching) / Tania Eva Koh... [et al.]
title_short	Internal factors affecting job satisfaction among police officers in Kuching District Police Headquarters (IPD Kuching) / Tania Eva Koh... [et al.]
title_full	Internal factors affecting job satisfaction among police officers in Kuching District Police Headquarters (IPD Kuching) / Tania Eva Koh... [et al.]
title_fullStr	Internal factors affecting job satisfaction among police officers in Kuching District Police Headquarters (IPD Kuching) / Tania Eva Koh... [et al.]
title_full_unstemmed	Internal factors affecting job satisfaction among police officers in Kuching District Police Headquarters (IPD Kuching) / Tania Eva Koh... [et al.]
title_sort	internal factors affecting job satisfaction among police officers in kuching district police headquarters (ipd kuching) / tania eva koh... [et al.]
granting_institution	Universiti Teknologi MARA Cawangan Sarawak
granting_department	Arshad Ayub Graduate Business School
publishDate	2017
url	https://ir.uitm.edu.my/id/eprint/36940/1/36940.pdf
_version_	1783734379008229376

Internal factors affecting job satisfaction among police officers in Kuching District Police Headquarters (IPD Kuching) / Tania Eva Koh... [et al.]

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