Enhancing interpersonal communication through cultural values at Kuching Water Board / Jufenna Jack

Communication is the heart of organization which acts as the medium that connect all the employees in the organization. The communication between employees in an organization can be influenced by culture as practices that accepted by its member shaped by the culture. It is appropriate to conduct thi...

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Main Author: Jack, Jufenna
Format: Thesis
Language:English
Published: 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/37011/1/37011.pdf
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spelling my-uitm-ir.370112020-11-23T12:51:44Z Enhancing interpersonal communication through cultural values at Kuching Water Board / Jufenna Jack 2019-12 Jack, Jufenna Communication in management. Communication in organizations. Communication of information Culture Groups and organizations Communication is the heart of organization which acts as the medium that connect all the employees in the organization. The communication between employees in an organization can be influenced by culture as practices that accepted by its member shaped by the culture. It is appropriate to conduct this study to seek for better understanding on how interpersonal communication can be enhanced through cultural values. This study examines the cultural values impact on interpersonal communication among 190 employees of Kuching Water Board. The instrument used to measure cultural values dimension is adapted from Hofstede (1991). The instrument consists of 3 dimensions collectivism, respect and harmony. Interpersonal communication is measure using an instrument developed by Abdullah and Lim (2001). This study will use a questionnaire to collect the data will be analyze using descriptive and inferential descriptive. This study will provide insight on the relationship between cultural values and interpersonal communication among employees at Kuching Water Board. The finding of this study could help the management of Kuching Water Board to determine which cultural values should be nurtured actively and practiced as part of organizational culture. 2019-12 Thesis https://ir.uitm.edu.my/id/eprint/37011/ https://ir.uitm.edu.my/id/eprint/37011/1/37011.pdf text en public masters Universiti Teknologi MARA Cawangan Sarawak Faculty of Administrative Science and Policy Studies
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Communication in management
Communication in organizations
Communication of information
Culture
Groups and organizations
spellingShingle Communication in management
Communication in organizations
Communication of information
Culture
Groups and organizations
Jack, Jufenna
Enhancing interpersonal communication through cultural values at Kuching Water Board / Jufenna Jack
description Communication is the heart of organization which acts as the medium that connect all the employees in the organization. The communication between employees in an organization can be influenced by culture as practices that accepted by its member shaped by the culture. It is appropriate to conduct this study to seek for better understanding on how interpersonal communication can be enhanced through cultural values. This study examines the cultural values impact on interpersonal communication among 190 employees of Kuching Water Board. The instrument used to measure cultural values dimension is adapted from Hofstede (1991). The instrument consists of 3 dimensions collectivism, respect and harmony. Interpersonal communication is measure using an instrument developed by Abdullah and Lim (2001). This study will use a questionnaire to collect the data will be analyze using descriptive and inferential descriptive. This study will provide insight on the relationship between cultural values and interpersonal communication among employees at Kuching Water Board. The finding of this study could help the management of Kuching Water Board to determine which cultural values should be nurtured actively and practiced as part of organizational culture.
format Thesis
qualification_level Master's degree
author Jack, Jufenna
author_facet Jack, Jufenna
author_sort Jack, Jufenna
title Enhancing interpersonal communication through cultural values at Kuching Water Board / Jufenna Jack
title_short Enhancing interpersonal communication through cultural values at Kuching Water Board / Jufenna Jack
title_full Enhancing interpersonal communication through cultural values at Kuching Water Board / Jufenna Jack
title_fullStr Enhancing interpersonal communication through cultural values at Kuching Water Board / Jufenna Jack
title_full_unstemmed Enhancing interpersonal communication through cultural values at Kuching Water Board / Jufenna Jack
title_sort enhancing interpersonal communication through cultural values at kuching water board / jufenna jack
granting_institution Universiti Teknologi MARA Cawangan Sarawak
granting_department Faculty of Administrative Science and Policy Studies
publishDate 2019
url https://ir.uitm.edu.my/id/eprint/37011/1/37011.pdf
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