Promoting E-Services in enhancing E-Goverment Effectiveness : A study among public users in Kuching, Sarawak / Josephson Louis Anak Nako

Promoting E-Services in enhancing E-Goverment Effectiveness : A study among public users in Kuching, Sarawak / Josephson Louis Anak Nako

As technology advance from time to time it indeed does improve and enhance the existing use of connection and communication. As a government it is important to enhance the service delivery to the public and e-government is one of the way. According to Fazlina Mohamed (2005), lack of promotion on e-g...

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Main Author: Nako, Josephson Louis
Format: Thesis
Language:English
Published: 2019
Subjects:
Government business enterprises
Online Access:https://ir.uitm.edu.my/id/eprint/41420/1/41420.pdf
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id my-uitm-ir.41420
record_format uketd_dc
spelling my-uitm-ir.414202021-02-10T02:24:01Z Promoting E-Services in enhancing E-Goverment Effectiveness : A study among public users in Kuching, Sarawak / Josephson Louis Anak Nako 2019-12 Nako, Josephson Louis Government business enterprises As technology advance from time to time it indeed does improve and enhance the existing use of connection and communication. As a government it is important to enhance the service delivery to the public and e-government is one of the way. According to Fazlina Mohamed (2005), lack of promotion on e-government services and exposure and awareness of e-government initiatives by the government to the public. Khairul Shafee (2005) stated respondents are not convinced that e-government will improve the communication between citizen and government and also the government's quality of service. This study examines the cultural values impact on interpersonal communication among public user in Kuching, Sarawak. This study will use a questionnaire to collect the data will be analyze using descriptive and inferential descriptive. This study will provide insight on the effectiveness of the e-government that have been implemented by the state government- The finding of this study could help in promoting and enhance the e-government services effectiveness so that it can be improve because it is used by the public user and to as a way to connect with the government. 2019-12 Thesis https://ir.uitm.edu.my/id/eprint/41420/ https://ir.uitm.edu.my/id/eprint/41420/1/41420.pdf text en public masters Universiti Teknologi MARA, Cawangan Sarawak Faculty of Administrative Science & Policy Studies
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Government business enterprises
spellingShingle Government business enterprises
Nako, Josephson Louis
Promoting E-Services in enhancing E-Goverment Effectiveness : A study among public users in Kuching, Sarawak / Josephson Louis Anak Nako
description As technology advance from time to time it indeed does improve and enhance the existing use of connection and communication. As a government it is important to enhance the service delivery to the public and e-government is one of the way. According to Fazlina Mohamed (2005), lack of promotion on e-government services and exposure and awareness of e-government initiatives by the government to the public. Khairul Shafee (2005) stated respondents are not convinced that e-government will improve the communication between citizen and government and also the government's quality of service. This study examines the cultural values impact on interpersonal communication among public user in Kuching, Sarawak. This study will use a questionnaire to collect the data will be analyze using descriptive and inferential descriptive. This study will provide insight on the effectiveness of the e-government that have been implemented by the state government- The finding of this study could help in promoting and enhance the e-government services effectiveness so that it can be improve because it is used by the public user and to as a way to connect with the government.
format Thesis
qualification_level Master's degree
author Nako, Josephson Louis
author_facet Nako, Josephson Louis
author_sort Nako, Josephson Louis
title Promoting E-Services in enhancing E-Goverment Effectiveness : A study among public users in Kuching, Sarawak / Josephson Louis Anak Nako
title_short Promoting E-Services in enhancing E-Goverment Effectiveness : A study among public users in Kuching, Sarawak / Josephson Louis Anak Nako
title_full Promoting E-Services in enhancing E-Goverment Effectiveness : A study among public users in Kuching, Sarawak / Josephson Louis Anak Nako
title_fullStr Promoting E-Services in enhancing E-Goverment Effectiveness : A study among public users in Kuching, Sarawak / Josephson Louis Anak Nako
title_full_unstemmed Promoting E-Services in enhancing E-Goverment Effectiveness : A study among public users in Kuching, Sarawak / Josephson Louis Anak Nako
title_sort promoting e-services in enhancing e-goverment effectiveness : a study among public users in kuching, sarawak / josephson louis anak nako
granting_institution Universiti Teknologi MARA, Cawangan Sarawak
granting_department Faculty of Administrative Science & Policy Studies
publishDate 2019
url https://ir.uitm.edu.my/id/eprint/41420/1/41420.pdf
_version_ 1783734638441660416

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