The relationship of crowd management strategies and safety performance among sport tourism event venue organisers in Kuala Lumpur and Selangor / Norazlina Rahmat

The purpose of the current study was to examine the current crowd management practices among sport tourism event venue organizers in Kuala Lumpur and Selangor. Along with this exploratory and descriptive investigation of crowd management practices among sport tourism event venue organizers, relation...

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Main Author: Rahmat, Norazlina
Format: Thesis
Language:English
Published: 2009
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/5722/2/5722.pdf
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spelling my-uitm-ir.57222023-08-22T02:08:46Z The relationship of crowd management strategies and safety performance among sport tourism event venue organisers in Kuala Lumpur and Selangor / Norazlina Rahmat 2009 Rahmat, Norazlina Athletic contests. Sports events The purpose of the current study was to examine the current crowd management practices among sport tourism event venue organizers in Kuala Lumpur and Selangor. Along with this exploratory and descriptive investigation of crowd management practices among sport tourism event venue organizers, relationships with safety performance were also being examined. A total of 23 sport tourism event venue managers in Kuala Lumpur and Selangor were approached to answer self administered questionnaires in this study. Relationships were determined using coefficient correlation, multiple regressions and chi-square. The findings revealed that sport tourism venue that hosted several sport tourism events annually practiced the crowd management strategies recommended in the literature. Evidently, many crowd management practices were carried out, as to ensure the general safety of spectators or visitors from accidents and incidents. In addition, the study found a strong relationship between crowd management and safety performance. Larger capacity event venue practices better crowd management than the smaller venues. Surprisingly, the study revealed that none of the sport venue managers had any qualification in Occupational Health and Safety even though it is highly related with the safety aspects for any organization. 2009 Thesis https://ir.uitm.edu.my/id/eprint/5722/ https://ir.uitm.edu.my/id/eprint/5722/2/5722.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Hotel and Tourism Management Lim, Lay Kian
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Lim, Lay Kian
topic Athletic contests
Sports events
spellingShingle Athletic contests
Sports events
Rahmat, Norazlina
The relationship of crowd management strategies and safety performance among sport tourism event venue organisers in Kuala Lumpur and Selangor / Norazlina Rahmat
description The purpose of the current study was to examine the current crowd management practices among sport tourism event venue organizers in Kuala Lumpur and Selangor. Along with this exploratory and descriptive investigation of crowd management practices among sport tourism event venue organizers, relationships with safety performance were also being examined. A total of 23 sport tourism event venue managers in Kuala Lumpur and Selangor were approached to answer self administered questionnaires in this study. Relationships were determined using coefficient correlation, multiple regressions and chi-square. The findings revealed that sport tourism venue that hosted several sport tourism events annually practiced the crowd management strategies recommended in the literature. Evidently, many crowd management practices were carried out, as to ensure the general safety of spectators or visitors from accidents and incidents. In addition, the study found a strong relationship between crowd management and safety performance. Larger capacity event venue practices better crowd management than the smaller venues. Surprisingly, the study revealed that none of the sport venue managers had any qualification in Occupational Health and Safety even though it is highly related with the safety aspects for any organization.
format Thesis
qualification_level Master's degree
author Rahmat, Norazlina
author_facet Rahmat, Norazlina
author_sort Rahmat, Norazlina
title The relationship of crowd management strategies and safety performance among sport tourism event venue organisers in Kuala Lumpur and Selangor / Norazlina Rahmat
title_short The relationship of crowd management strategies and safety performance among sport tourism event venue organisers in Kuala Lumpur and Selangor / Norazlina Rahmat
title_full The relationship of crowd management strategies and safety performance among sport tourism event venue organisers in Kuala Lumpur and Selangor / Norazlina Rahmat
title_fullStr The relationship of crowd management strategies and safety performance among sport tourism event venue organisers in Kuala Lumpur and Selangor / Norazlina Rahmat
title_full_unstemmed The relationship of crowd management strategies and safety performance among sport tourism event venue organisers in Kuala Lumpur and Selangor / Norazlina Rahmat
title_sort relationship of crowd management strategies and safety performance among sport tourism event venue organisers in kuala lumpur and selangor / norazlina rahmat
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Hotel and Tourism Management
publishDate 2009
url https://ir.uitm.edu.my/id/eprint/5722/2/5722.pdf
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