A study on customers’ perception towards quality services provided by Telekom Cellular Sdn. Bhd. - TM Touch, base on their expectation and the actual performance / Azian Hanim Amat
This study’s objective is to analyse the customers’ perception towards the quality service provided by Telekom Cellular Sdn. Bhd- TM Touch. It had been measured by looking at the TM Touch’s actual performance whether it is match with customers’ expectation before they experienced the service. Among...
Saved in:
Main Author: | Amat, Azian Hanim |
---|---|
Format: | Thesis |
Language: | English |
Published: |
1999
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/59679/1/59679.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
A study on the effectiveness of the marketing communication of Tru Design Sdn Bhd. / Wan Noor Azizah Wan Ismail
by: Wan Ismail, Wan Noor Azizah
Published: (1993) -
Enhancing relationship marketing: A case study at Binaraya PKINK Sdn. Bhd. / Mohd Hasif Akmal Abd. Halim
by: Abd. Halim, Mohd Hasif Akmal
Published: (2011) -
A study on the effectiveness of marketing strategy implemented by Pesakabumi Industries Sdn. Bhd. / Najdah Abd Aziz
by: Abd Aziz, Najdah
Published: (1999) -
The effectiveness of using direct marketing on private hospital: a case study of Putra Specialist Hospital Melaka Sdn Bhd / Nurul Syazwani Zakaria
by: Zakaria, Nurul Syazwani
Published: (2017) -
A study on customers' expectations towards ‘energy’; design, price or quality? / Intan Shafinaz Ahmad
by: Ahmad, Intan Shafinaz
Published: (1996)