Evaluating the user satisfaction of using Electronic Pihak Berkuasa Tempatan (EPBT) system among Dewan Bandaraya Kuala Lumpur (DBKL) staff / Muhammad Redzuan Rosli
Many local authorities are customized and enhance their ePBT (Electronic Pihak Berkuasa Tempatan) system due to the specific requirements which are not featured by on-the shelf products. Similarly, Dewan Bandaraya Kuala Lumpur (DBKL) also has its own system to manage the daily works. This research i...
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Main Author: | Rosli, Muhammad Redzuan |
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Format: | Thesis |
Language: | English |
Published: |
2016
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/63018/1/63018.pdf |
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