Strategic information system planning (SISP) success at Ministry of Health (MOH) Malaysia / Nor Azura Ab Rahman

Ministry of Health (MOH) is a ministry the responsible for the public health. In order to improve health care services, MOH had developed a strategic information system plan (SISP) which known as Pelan Strategik Teknologi Maklumat (PSTM) 2011 -2015. This plan is the second plan developed for MOH. Ho...

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Main Author: Ab Rahman, Nor Azura
Format: Thesis
Language:English
Published: 2014
Online Access:https://ir.uitm.edu.my/id/eprint/63308/1/63308.PDF
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spelling my-uitm-ir.633082023-09-27T07:10:48Z Strategic information system planning (SISP) success at Ministry of Health (MOH) Malaysia / Nor Azura Ab Rahman 2014 Ab Rahman, Nor Azura Ministry of Health (MOH) is a ministry the responsible for the public health. In order to improve health care services, MOH had developed a strategic information system plan (SISP) which known as Pelan Strategik Teknologi Maklumat (PSTM) 2011 -2015. This plan is the second plan developed for MOH. However, MOH have note valuated SISP. Evaluation on SISP implemented is one of SISP process. It is aphase of accessing whether the organisation achieve their goals as determined in the strategic plan. Less attention on evaluation of SISP may contribute to IT/IS failure. Therefore MOH is suggested to evaluate SISP to know their status. Based on previous research, there is no standard SISP measurement approach. Many of previous researchers explore SISP effectiveness as their evaluation element to measure SISP success Therefore, this research focuses on assessing SISP effectiveness based on four attributes which are stakeholders, technology, alignment and resources. The study found out that SISP implementation in MOH is successful. This study is significant to MOH and also beneficial for IT communities as a whole. Further study by exploring other element and attribute of measurement approach maybe considered. It is suggested to collect more samples for more accurate result. In addition it would be interesting to study about SISP maturity level at MOH. 2014 Thesis https://ir.uitm.edu.my/id/eprint/63308/ https://ir.uitm.edu.my/id/eprint/63308/1/63308.PDF text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Md Sarif, Shamsudin
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Md Sarif, Shamsudin
description Ministry of Health (MOH) is a ministry the responsible for the public health. In order to improve health care services, MOH had developed a strategic information system plan (SISP) which known as Pelan Strategik Teknologi Maklumat (PSTM) 2011 -2015. This plan is the second plan developed for MOH. However, MOH have note valuated SISP. Evaluation on SISP implemented is one of SISP process. It is aphase of accessing whether the organisation achieve their goals as determined in the strategic plan. Less attention on evaluation of SISP may contribute to IT/IS failure. Therefore MOH is suggested to evaluate SISP to know their status. Based on previous research, there is no standard SISP measurement approach. Many of previous researchers explore SISP effectiveness as their evaluation element to measure SISP success Therefore, this research focuses on assessing SISP effectiveness based on four attributes which are stakeholders, technology, alignment and resources. The study found out that SISP implementation in MOH is successful. This study is significant to MOH and also beneficial for IT communities as a whole. Further study by exploring other element and attribute of measurement approach maybe considered. It is suggested to collect more samples for more accurate result. In addition it would be interesting to study about SISP maturity level at MOH.
format Thesis
qualification_level Master's degree
author Ab Rahman, Nor Azura
spellingShingle Ab Rahman, Nor Azura
Strategic information system planning (SISP) success at Ministry of Health (MOH) Malaysia / Nor Azura Ab Rahman
author_facet Ab Rahman, Nor Azura
author_sort Ab Rahman, Nor Azura
title Strategic information system planning (SISP) success at Ministry of Health (MOH) Malaysia / Nor Azura Ab Rahman
title_short Strategic information system planning (SISP) success at Ministry of Health (MOH) Malaysia / Nor Azura Ab Rahman
title_full Strategic information system planning (SISP) success at Ministry of Health (MOH) Malaysia / Nor Azura Ab Rahman
title_fullStr Strategic information system planning (SISP) success at Ministry of Health (MOH) Malaysia / Nor Azura Ab Rahman
title_full_unstemmed Strategic information system planning (SISP) success at Ministry of Health (MOH) Malaysia / Nor Azura Ab Rahman
title_sort strategic information system planning (sisp) success at ministry of health (moh) malaysia / nor azura ab rahman
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Computer and Mathematical Sciences
publishDate 2014
url https://ir.uitm.edu.my/id/eprint/63308/1/63308.PDF
_version_ 1783735310600896512