Usability evaluation of FSKM website / Lina Farhana Yahaya

Current Web applications are very complex and high sophisticated software products, whose usability can heavily determine their success or failure. Defining methods for ensuring usability is one of the current goals of the Web Evaluation research. Also, much attention on usability is currently paid...

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Main Author:	Yahaya, Lina Farhana
Format:	Thesis
Language:	English
Published:	2010
Subjects:	Computers in education Information technology
Online Access:	https://ir.uitm.edu.my/id/eprint/64511/1/64511.pdf
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id	my-uitm-ir.64511
record_format	uketd_dc
spelling	my-uitm-ir.645112022-09-14T03:20:41Z Usability evaluation of FSKM website / Lina Farhana Yahaya 2010-05 Yahaya, Lina Farhana Computers in education. Information technology Current Web applications are very complex and high sophisticated software products, whose usability can heavily determine their success or failure. Defining methods for ensuring usability is one of the current goals of the Web Evaluation research. Also, much attention on usability is currently paid by industry, which is recognizing the importance of adopting methods for usability evaluation before and after the application deployment. The purpose of the FSKM Web site usability test is to help the management of the Faculty to find out whether the content, navigability, and ease of information retrieval of the Web site can meet the standard and to further improve their services. The best way to find out whether the FSKM website is usable is to conduct a usability study. The purpose of this usability study is to identify the usability problems in the FSKM website by conducting an observation on numbers of clicks and time used to finish each tasks. The FSKM feedback survey was given to find out about the effectiveness, efficiency, and satisfaction from the participants. Seven test participants were assembled from the students of University Technology MARA and students which are not from University Technology MARA. For the purposes of data collection, participants' information was identified only by their test number. The tasks will perform on the FSKM Website by the respondents and the observation will be conduct. Then the questionnaires will be distributed to all students. In general, from the result and analysis, all participants' reactions to the FSKM website were negatively affected by the architecture of the site. Information related to education was not all contained within the site and is, instead, located in sub-sites representing each institute or to the Students Portal. The usability of the FSKM website is not as good as it could be and needs to be improved. 2010-05 Thesis https://ir.uitm.edu.my/id/eprint/64511/ https://ir.uitm.edu.my/id/eprint/64511/1/64511.pdf text en public degree Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences bdul Razak, Fariza Hanis (Dr)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	bdul Razak, Fariza Hanis (Dr)
topic	Computers in education Information technology
spellingShingle	Computers in education Information technology Yahaya, Lina Farhana Usability evaluation of FSKM website / Lina Farhana Yahaya
description	Current Web applications are very complex and high sophisticated software products, whose usability can heavily determine their success or failure. Defining methods for ensuring usability is one of the current goals of the Web Evaluation research. Also, much attention on usability is currently paid by industry, which is recognizing the importance of adopting methods for usability evaluation before and after the application deployment. The purpose of the FSKM Web site usability test is to help the management of the Faculty to find out whether the content, navigability, and ease of information retrieval of the Web site can meet the standard and to further improve their services. The best way to find out whether the FSKM website is usable is to conduct a usability study. The purpose of this usability study is to identify the usability problems in the FSKM website by conducting an observation on numbers of clicks and time used to finish each tasks. The FSKM feedback survey was given to find out about the effectiveness, efficiency, and satisfaction from the participants. Seven test participants were assembled from the students of University Technology MARA and students which are not from University Technology MARA. For the purposes of data collection, participants' information was identified only by their test number. The tasks will perform on the FSKM Website by the respondents and the observation will be conduct. Then the questionnaires will be distributed to all students. In general, from the result and analysis, all participants' reactions to the FSKM website were negatively affected by the architecture of the site. Information related to education was not all contained within the site and is, instead, located in sub-sites representing each institute or to the Students Portal. The usability of the FSKM website is not as good as it could be and needs to be improved.
format	Thesis
qualification_level	Bachelor degree
author	Yahaya, Lina Farhana
author_facet	Yahaya, Lina Farhana
author_sort	Yahaya, Lina Farhana
title	Usability evaluation of FSKM website / Lina Farhana Yahaya
title_short	Usability evaluation of FSKM website / Lina Farhana Yahaya
title_full	Usability evaluation of FSKM website / Lina Farhana Yahaya
title_fullStr	Usability evaluation of FSKM website / Lina Farhana Yahaya
title_full_unstemmed	Usability evaluation of FSKM website / Lina Farhana Yahaya
title_sort	usability evaluation of fskm website / lina farhana yahaya
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2010
url	https://ir.uitm.edu.my/id/eprint/64511/1/64511.pdf
_version_	1783735476551680000

Usability evaluation of FSKM website / Lina Farhana Yahaya

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