Usability testing on PTPL group of colleges website / Juliana Mohd Misnan

PTPL is a private college that provide education at certificate and diploma level in information technology, engineering, business, hospitality, culinary art and health sciences. Like any other higher education institutions, PTPL have a website to facilitate users to obtain information relating to t...

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Main Author: Mohd Misnan, Juliana
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/64543/1/64543.pdf
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spelling my-uitm-ir.645432023-05-09T03:50:06Z Usability testing on PTPL group of colleges website / Juliana Mohd Misnan 2015 Mohd Misnan, Juliana Testing of software World Wide Web. Web portals. Web site development PTPL is a private college that provide education at certificate and diploma level in information technology, engineering, business, hospitality, culinary art and health sciences. Like any other higher education institutions, PTPL have a website to facilitate users to obtain information relating to their college. The website used to attract funding from other places and increase the popularity of institutions around the world and provide a way to present their image on the Internet. To ensure this goal is achieved, a website should be able to meet the user needs, easy to use, effective and enjoyable. Usability is the most important for the website because user will leave the website if it difficult to use. However, base on preliminary study conducted with some users, the information contained in PTPL Group of Colleges website is incomplete and not constantly updated. Furthermore, usability testing has not been conducted since the early development of this website. Therefore, the main purpose of the project is to investigate the usability problems of PTPL Group of Colleges website and suggest the design improvement for PTPL Group of Colleges website based on the identified problems. This project focuses on PTPL Shah Alam. To fulfil this purpose, usability testing was conducted on six (6) participants where they were interviewed and performed a particular task to identify problem on the website. The results show that the information contained in the website is not updated and incomplete. The interface design of the website is unorganized and unattractive. The participants also need to go through many steps to get information. The result of this project would assist PTPL College to identify usability problems that occur in their website. It also can help web designer to develop a good website and provide a better user experience among the users. For future project, the scope of the project can be extended to other PTPL branches and involves participants from all over Malaysia because users with different backgrounds will have different experiences and needs. 2015 Thesis https://ir.uitm.edu.my/id/eprint/64543/ https://ir.uitm.edu.my/id/eprint/64543/1/64543.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Taslim, Jamaliah
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Taslim, Jamaliah
topic Testing of software
Testing of software
spellingShingle Testing of software
Testing of software
Mohd Misnan, Juliana
Usability testing on PTPL group of colleges website / Juliana Mohd Misnan
description PTPL is a private college that provide education at certificate and diploma level in information technology, engineering, business, hospitality, culinary art and health sciences. Like any other higher education institutions, PTPL have a website to facilitate users to obtain information relating to their college. The website used to attract funding from other places and increase the popularity of institutions around the world and provide a way to present their image on the Internet. To ensure this goal is achieved, a website should be able to meet the user needs, easy to use, effective and enjoyable. Usability is the most important for the website because user will leave the website if it difficult to use. However, base on preliminary study conducted with some users, the information contained in PTPL Group of Colleges website is incomplete and not constantly updated. Furthermore, usability testing has not been conducted since the early development of this website. Therefore, the main purpose of the project is to investigate the usability problems of PTPL Group of Colleges website and suggest the design improvement for PTPL Group of Colleges website based on the identified problems. This project focuses on PTPL Shah Alam. To fulfil this purpose, usability testing was conducted on six (6) participants where they were interviewed and performed a particular task to identify problem on the website. The results show that the information contained in the website is not updated and incomplete. The interface design of the website is unorganized and unattractive. The participants also need to go through many steps to get information. The result of this project would assist PTPL College to identify usability problems that occur in their website. It also can help web designer to develop a good website and provide a better user experience among the users. For future project, the scope of the project can be extended to other PTPL branches and involves participants from all over Malaysia because users with different backgrounds will have different experiences and needs.
format Thesis
qualification_level Master's degree
author Mohd Misnan, Juliana
author_facet Mohd Misnan, Juliana
author_sort Mohd Misnan, Juliana
title Usability testing on PTPL group of colleges website / Juliana Mohd Misnan
title_short Usability testing on PTPL group of colleges website / Juliana Mohd Misnan
title_full Usability testing on PTPL group of colleges website / Juliana Mohd Misnan
title_fullStr Usability testing on PTPL group of colleges website / Juliana Mohd Misnan
title_full_unstemmed Usability testing on PTPL group of colleges website / Juliana Mohd Misnan
title_sort usability testing on ptpl group of colleges website / juliana mohd misnan
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Computer and Mathematical Sciences
publishDate 2015
url https://ir.uitm.edu.my/id/eprint/64543/1/64543.pdf
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