Bridging communication gap between residents and management body through technology / Faradiza Ramli

Many understand that better communication and community should go hand in hand. This is crucial so as to have a better and a stable community setup. We have seen the rise of gated communities being built around the world and on top of that we are aware that technological plays a big role in our day...

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Main Author: Ramli, Faradiza
Format: Thesis
Language:English
Published: 2017
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/66060/1/66060.pdf
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spelling my-uitm-ir.660602022-09-13T07:48:51Z Bridging communication gap between residents and management body through technology / Faradiza Ramli 2017 Ramli, Faradiza Communication Telecommunication Many understand that better communication and community should go hand in hand. This is crucial so as to have a better and a stable community setup. We have seen the rise of gated communities being built around the world and on top of that we are aware that technological plays a big role in our day to day life. Hence, these two concepts should work together to maintain a stable community particularly in communication and interaction point of view. The main objectives of this research is (1) to investigate the existing interaction and communication method and trend between neighbourhood residents and management body and (2) to identify if technology platform can be implemented in residential area to bridge the interaction gap between residents and management body. To achieve all objectives, method of quantitative and qualitative are used to collect data from residents in the residential area. The questionnaire based on four sections which is demographic background, existing communication method, communication gap and technological platform. This study focused in residents of residential area in this research scope. The survey is conducted with 100 respondents for quantitative method and 5 participants for qualitative method. The outcomes of this study prove that there is communication gap between them and it supports the idea that technology can improve the communication gap. This study will provide a better understanding on the communication gap between residents and management body and support the idea that technology can bridge and improve the gap between them. Future research and recommendation is outlined in this study. 2017 Thesis https://ir.uitm.edu.my/id/eprint/66060/ https://ir.uitm.edu.my/id/eprint/66060/1/66060.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Nasruddi, Zan Azma
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Nasruddi, Zan Azma
topic Communication
Telecommunication
spellingShingle Communication
Telecommunication
Ramli, Faradiza
Bridging communication gap between residents and management body through technology / Faradiza Ramli
description Many understand that better communication and community should go hand in hand. This is crucial so as to have a better and a stable community setup. We have seen the rise of gated communities being built around the world and on top of that we are aware that technological plays a big role in our day to day life. Hence, these two concepts should work together to maintain a stable community particularly in communication and interaction point of view. The main objectives of this research is (1) to investigate the existing interaction and communication method and trend between neighbourhood residents and management body and (2) to identify if technology platform can be implemented in residential area to bridge the interaction gap between residents and management body. To achieve all objectives, method of quantitative and qualitative are used to collect data from residents in the residential area. The questionnaire based on four sections which is demographic background, existing communication method, communication gap and technological platform. This study focused in residents of residential area in this research scope. The survey is conducted with 100 respondents for quantitative method and 5 participants for qualitative method. The outcomes of this study prove that there is communication gap between them and it supports the idea that technology can improve the communication gap. This study will provide a better understanding on the communication gap between residents and management body and support the idea that technology can bridge and improve the gap between them. Future research and recommendation is outlined in this study.
format Thesis
qualification_level Master's degree
author Ramli, Faradiza
author_facet Ramli, Faradiza
author_sort Ramli, Faradiza
title Bridging communication gap between residents and management body through technology / Faradiza Ramli
title_short Bridging communication gap between residents and management body through technology / Faradiza Ramli
title_full Bridging communication gap between residents and management body through technology / Faradiza Ramli
title_fullStr Bridging communication gap between residents and management body through technology / Faradiza Ramli
title_full_unstemmed Bridging communication gap between residents and management body through technology / Faradiza Ramli
title_sort bridging communication gap between residents and management body through technology / faradiza ramli
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Computer and Mathematical Sciences
publishDate 2017
url https://ir.uitm.edu.my/id/eprint/66060/1/66060.pdf
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