Factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. / Hasnia Lamide, Nor Anis Azura Norzam and Siti Balqis Roszalli

This study aims to determine factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. (TnG). Furthermore, this study aims to define the most significant factor of variables between leadership style, employee engagement and organizational culture in affecting job performance of Gen Y...

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Main Authors:	Lamide, Hasnia, Norzam, Nor Anis Azura, Roszalli, Siti Balqis
Format:	Thesis
Language:	English
Published:	2018
Subjects:	Performance standards Young men and women
Online Access:	https://ir.uitm.edu.my/id/eprint/77438/1/77438.pdf
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id	my-uitm-ir.77438
record_format	uketd_dc
spelling	my-uitm-ir.774382023-05-25T06:22:15Z Factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. / Hasnia Lamide, Nor Anis Azura Norzam and Siti Balqis Roszalli 2018 Lamide, Hasnia Norzam, Nor Anis Azura Roszalli, Siti Balqis Performance standards Young men and women This study aims to determine factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. (TnG). Furthermore, this study aims to define the most significant factor of variables between leadership style, employee engagement and organizational culture in affecting job performance of Gen Y at TnG. Most studies conducted on employees' job performance were conducted without focusing on specific generation. This study used both qualitative and quantitative data in order to gain the required information. In term of qualitative data, interviews and secondary data which extracted from reports were conducted to obtain findings through the strategic tools (SWOT analysis) on TnG. A survey using questionnaire method on 284 respondents with respond rate of 88% was used to collect data which then were analysed through correlation analysis and multiple regression. The findings discovered that leadership style and organizational culture significantly affect Gen Y job performance at TnG. This study provides a consistent basis based on empirical investigation for employee job performance and suggests that leadership style and culture in the organization as important traits to heighten Gen Y job performance at TnG. 2018 Thesis https://ir.uitm.edu.my/id/eprint/77438/ https://ir.uitm.edu.my/id/eprint/77438/1/77438.pdf text en public masters Universiti Teknologi MARA (UiTM) Arshad Ayub Graduate Business School Mat Nor, Norzanah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mat Nor, Norzanah
topic	Performance standards Young men and women
spellingShingle	Performance standards Young men and women Lamide, Hasnia Norzam, Nor Anis Azura Roszalli, Siti Balqis Factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. / Hasnia Lamide, Nor Anis Azura Norzam and Siti Balqis Roszalli
description	This study aims to determine factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. (TnG). Furthermore, this study aims to define the most significant factor of variables between leadership style, employee engagement and organizational culture in affecting job performance of Gen Y at TnG. Most studies conducted on employees' job performance were conducted without focusing on specific generation. This study used both qualitative and quantitative data in order to gain the required information. In term of qualitative data, interviews and secondary data which extracted from reports were conducted to obtain findings through the strategic tools (SWOT analysis) on TnG. A survey using questionnaire method on 284 respondents with respond rate of 88% was used to collect data which then were analysed through correlation analysis and multiple regression. The findings discovered that leadership style and organizational culture significantly affect Gen Y job performance at TnG. This study provides a consistent basis based on empirical investigation for employee job performance and suggests that leadership style and culture in the organization as important traits to heighten Gen Y job performance at TnG.
format	Thesis
qualification_level	Master's degree
author	Lamide, Hasnia Norzam, Nor Anis Azura Roszalli, Siti Balqis
author_facet	Lamide, Hasnia Norzam, Nor Anis Azura Roszalli, Siti Balqis
author_sort	Lamide, Hasnia
title	Factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. / Hasnia Lamide, Nor Anis Azura Norzam and Siti Balqis Roszalli
title_short	Factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. / Hasnia Lamide, Nor Anis Azura Norzam and Siti Balqis Roszalli
title_full	Factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. / Hasnia Lamide, Nor Anis Azura Norzam and Siti Balqis Roszalli
title_fullStr	Factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. / Hasnia Lamide, Nor Anis Azura Norzam and Siti Balqis Roszalli
title_full_unstemmed	Factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. / Hasnia Lamide, Nor Anis Azura Norzam and Siti Balqis Roszalli
title_sort	factors affecting job performance of gen y at touch 'n go sdn. bhd. / hasnia lamide, nor anis azura norzam and siti balqis roszalli
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Arshad Ayub Graduate Business School
publishDate	2018
url	https://ir.uitm.edu.my/id/eprint/77438/1/77438.pdf
_version_	1783736153684312064

Factors affecting job performance of Gen Y at Touch 'n Go Sdn. Bhd. / Hasnia Lamide, Nor Anis Azura Norzam and Siti Balqis Roszalli

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