Employees' organizational citizenship behaviour: influence of leader's emotional intelligence and moderating effect of leader-member exchange / Noorlaila Yunus
Malaysia aspires to be a fully developed country by 2020 and therefore needs its citizens to perform excellent work behaviours. Organizational citizenship behaviour (OCB) is affected by the leader's influence. Thus, this study sought to examine the behaviours associated with emotional intellige...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2011
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| Online Access: | https://ir.uitm.edu.my/id/eprint/77459/1/77459.pdf |
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