An evaluation of travel website quality using fuzzy technique for order of preference by similiraty to ideal solution (TOPSIS) method / Mohamad Syamin Hakimi Mohamad Asri

Choosing the right travel website quality is one of the key things to prepare for travel. This is because there are many travel websites with varying rates and many more that offer various services. In order to select a travel website, it is therefore necessary to make the right decision. In order t...

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Main Author:	Mohamad Asri, Mohamad Syamin Hakimi
Format:	Thesis
Language:	English
Published:	2021
Subjects:	Fuzzy arithmetic Fuzzy logic
Online Access:	https://ir.uitm.edu.my/id/eprint/77956/1/77956.pdf
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id	my-uitm-ir.77956
record_format	uketd_dc
spelling	my-uitm-ir.779562023-05-18T05:00:03Z An evaluation of travel website quality using fuzzy technique for order of preference by similiraty to ideal solution (TOPSIS) method / Mohamad Syamin Hakimi Mohamad Asri 2021-01 Mohamad Asri, Mohamad Syamin Hakimi Fuzzy arithmetic Fuzzy logic Choosing the right travel website quality is one of the key things to prepare for travel. This is because there are many travel websites with varying rates and many more that offer various services. In order to select a travel website, it is therefore necessary to make the right decision. In order to assess the highest quality of travel websites, this analysis uses Fuzzy TOPSIS. There are several factors that affect the preference of users, such as trust, reliability, responsiveness, navigability, response time, accessibility, security, usability, accuracy, completeness, timeliness, relevance and understandability. Decision makers are asked to rate these variables for QA weight from strongly agree (SA) to strongly disagree (SD), while for alternative evaluation from very good (VG) to very poor (VP); very high and very good determines the most affecting variables while the least is indicated by very low and very poor influencing factors. Next, every data ranking is transformed into a matrix form. Then, calculate a Normalized Matrix for Decisions (NDM). In addition, measure the weighted condition (NDM) and the distance from the worse condition (A-) and the better condition (A+) of each alternative. Finally, measure the closeness of each alternative's coefficient and rate them. The higher the importance of relative closeness, the higher the ranking order. Get the best results, then. Based on this project, alternative 1 (A1) which is Traveloka has the highest ranking order which indicate it have a better performance. In conclusion, the best travel website quality will be calculated on the basis of the 3 criteria given, which are system quality, service and information quality. 2021-01 Thesis https://ir.uitm.edu.my/id/eprint/77956/ https://ir.uitm.edu.my/id/eprint/77956/1/77956.pdf text en public degree Universiti Teknologi MARA, Terengganu Faculty of Computer and Mathematical Sciences Mat Ripin, Rohayati
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mat Ripin, Rohayati
topic	Fuzzy arithmetic Fuzzy logic
spellingShingle	Fuzzy arithmetic Fuzzy logic Mohamad Asri, Mohamad Syamin Hakimi An evaluation of travel website quality using fuzzy technique for order of preference by similiraty to ideal solution (TOPSIS) method / Mohamad Syamin Hakimi Mohamad Asri
description	Choosing the right travel website quality is one of the key things to prepare for travel. This is because there are many travel websites with varying rates and many more that offer various services. In order to select a travel website, it is therefore necessary to make the right decision. In order to assess the highest quality of travel websites, this analysis uses Fuzzy TOPSIS. There are several factors that affect the preference of users, such as trust, reliability, responsiveness, navigability, response time, accessibility, security, usability, accuracy, completeness, timeliness, relevance and understandability. Decision makers are asked to rate these variables for QA weight from strongly agree (SA) to strongly disagree (SD), while for alternative evaluation from very good (VG) to very poor (VP); very high and very good determines the most affecting variables while the least is indicated by very low and very poor influencing factors. Next, every data ranking is transformed into a matrix form. Then, calculate a Normalized Matrix for Decisions (NDM). In addition, measure the weighted condition (NDM) and the distance from the worse condition (A-) and the better condition (A+) of each alternative. Finally, measure the closeness of each alternative's coefficient and rate them. The higher the importance of relative closeness, the higher the ranking order. Get the best results, then. Based on this project, alternative 1 (A1) which is Traveloka has the highest ranking order which indicate it have a better performance. In conclusion, the best travel website quality will be calculated on the basis of the 3 criteria given, which are system quality, service and information quality.
format	Thesis
qualification_level	Bachelor degree
author	Mohamad Asri, Mohamad Syamin Hakimi
author_facet	Mohamad Asri, Mohamad Syamin Hakimi
author_sort	Mohamad Asri, Mohamad Syamin Hakimi
title	An evaluation of travel website quality using fuzzy technique for order of preference by similiraty to ideal solution (TOPSIS) method / Mohamad Syamin Hakimi Mohamad Asri
title_short	An evaluation of travel website quality using fuzzy technique for order of preference by similiraty to ideal solution (TOPSIS) method / Mohamad Syamin Hakimi Mohamad Asri
title_full	An evaluation of travel website quality using fuzzy technique for order of preference by similiraty to ideal solution (TOPSIS) method / Mohamad Syamin Hakimi Mohamad Asri
title_fullStr	An evaluation of travel website quality using fuzzy technique for order of preference by similiraty to ideal solution (TOPSIS) method / Mohamad Syamin Hakimi Mohamad Asri
title_full_unstemmed	An evaluation of travel website quality using fuzzy technique for order of preference by similiraty to ideal solution (TOPSIS) method / Mohamad Syamin Hakimi Mohamad Asri
title_sort	evaluation of travel website quality using fuzzy technique for order of preference by similiraty to ideal solution (topsis) method / mohamad syamin hakimi mohamad asri
granting_institution	Universiti Teknologi MARA, Terengganu
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2021
url	https://ir.uitm.edu.my/id/eprint/77956/1/77956.pdf
_version_	1783736187045806080

An evaluation of travel website quality using fuzzy technique for order of preference by similiraty to ideal solution (TOPSIS) method / Mohamad Syamin Hakimi Mohamad Asri

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