Factors influencing the adoption of industry 4.0 among service sector SMEs and the role of government intervention / Mira Qerul Barriah Muhamad

This study aims to identify the factors influencing the successful adoption of Industrial Revolution 4.0 (IR4.0) among small and medium-sized enterprises (SMEs) in the service sector in Malaysia. The research addresses the concern that Malaysian SMEs have a low rate of IR4.0 adoption. To achieve thi...

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Main Author:	Muhamad, Mira Qerul Barriah
Format:	Thesis
Language:	English
Published:	2023
Subjects:	Small and medium-sized business History Local government
Online Access:	https://ir.uitm.edu.my/id/eprint/88701/1/88701.pdf
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id	my-uitm-ir.88701
record_format	uketd_dc
spelling	my-uitm-ir.887012024-01-22T01:38:26Z Factors influencing the adoption of industry 4.0 among service sector SMEs and the role of government intervention / Mira Qerul Barriah Muhamad 2023 Muhamad, Mira Qerul Barriah Small and medium-sized business. History Local government This study aims to identify the factors influencing the successful adoption of Industrial Revolution 4.0 (IR4.0) among small and medium-sized enterprises (SMEs) in the service sector in Malaysia. The research addresses the concern that Malaysian SMEs have a low rate of IR4.0 adoption. To achieve this, a conceptual framework for technology adoption was proposed and validated, with a particular focus on government intervention as a moderator. The target population consists of service sector SMEs in Kuala Lumpur and Selangor, registered under SME Corporation Malaysia. The data was obtained from the Ministry of Entrepreneur Development and Cooperatives' (MEDAC) website. A pilot study verified the reliability of the instruments used for data collection, which involved self-distributed questionnaires and online surveys. A total of 248 useable surveys were collected and analysed using SPSS version 28 and SmartPLS version 4. The results yield a statistically significant relationship between IT capability, employees' skills and knowledge, supply chain management, operations management, relative advantage, complexity and compatibility to their respective dependent variable, the adoption of IR4.0. Top management support and cost however have shown a negative relationship to the adoption. The study has identified a significant moderating effect of government intervention on the relationship between relative advantage and cost with the adoption of IR4.0. Overall, this research substantially contributes to the understanding of technological implementation, presenting a new conceptual model to examine technology adoption factors in the context of small-scale businesses. 2023 Thesis https://ir.uitm.edu.my/id/eprint/88701/ https://ir.uitm.edu.my/id/eprint/88701/1/88701.pdf text en public phd doctoral Universiti Teknologi MARA (UiTM) Faculty of Business and Management Syed Mohamad, Syed Jamal Abdul Nasir
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Syed Mohamad, Syed Jamal Abdul Nasir
topic	Small and medium-sized business History Local government
spellingShingle	Small and medium-sized business History Local government Muhamad, Mira Qerul Barriah Factors influencing the adoption of industry 4.0 among service sector SMEs and the role of government intervention / Mira Qerul Barriah Muhamad
description	This study aims to identify the factors influencing the successful adoption of Industrial Revolution 4.0 (IR4.0) among small and medium-sized enterprises (SMEs) in the service sector in Malaysia. The research addresses the concern that Malaysian SMEs have a low rate of IR4.0 adoption. To achieve this, a conceptual framework for technology adoption was proposed and validated, with a particular focus on government intervention as a moderator. The target population consists of service sector SMEs in Kuala Lumpur and Selangor, registered under SME Corporation Malaysia. The data was obtained from the Ministry of Entrepreneur Development and Cooperatives' (MEDAC) website. A pilot study verified the reliability of the instruments used for data collection, which involved self-distributed questionnaires and online surveys. A total of 248 useable surveys were collected and analysed using SPSS version 28 and SmartPLS version 4. The results yield a statistically significant relationship between IT capability, employees' skills and knowledge, supply chain management, operations management, relative advantage, complexity and compatibility to their respective dependent variable, the adoption of IR4.0. Top management support and cost however have shown a negative relationship to the adoption. The study has identified a significant moderating effect of government intervention on the relationship between relative advantage and cost with the adoption of IR4.0. Overall, this research substantially contributes to the understanding of technological implementation, presenting a new conceptual model to examine technology adoption factors in the context of small-scale businesses.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Muhamad, Mira Qerul Barriah
author_facet	Muhamad, Mira Qerul Barriah
author_sort	Muhamad, Mira Qerul Barriah
title	Factors influencing the adoption of industry 4.0 among service sector SMEs and the role of government intervention / Mira Qerul Barriah Muhamad
title_short	Factors influencing the adoption of industry 4.0 among service sector SMEs and the role of government intervention / Mira Qerul Barriah Muhamad
title_full	Factors influencing the adoption of industry 4.0 among service sector SMEs and the role of government intervention / Mira Qerul Barriah Muhamad
title_fullStr	Factors influencing the adoption of industry 4.0 among service sector SMEs and the role of government intervention / Mira Qerul Barriah Muhamad
title_full_unstemmed	Factors influencing the adoption of industry 4.0 among service sector SMEs and the role of government intervention / Mira Qerul Barriah Muhamad
title_sort	factors influencing the adoption of industry 4.0 among service sector smes and the role of government intervention / mira qerul barriah muhamad
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Business and Management
publishDate	2023
url	https://ir.uitm.edu.my/id/eprint/88701/1/88701.pdf
_version_	1794192143139471360

Factors influencing the adoption of industry 4.0 among service sector SMEs and the role of government intervention / Mira Qerul Barriah Muhamad

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