Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor
While the entire banking industry is moving fast to improve the IT infrastructure and to implement core-banking solution to integrate the entire banking operations, it is very much important to study in the context of how computerisation has influenced the satisfaction levels of the customers. As IT...
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2011
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Online Access: | https://ir.uitm.edu.my/id/eprint/89416/1/89416.pdf |
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my-uitm-ir.894162024-01-14T08:21:43Z Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor 2011-05 Salim @ Bakar, Mohamad Nazri Mohd Rashid, Noraziah Anida Syed Mohd Nor, Sharifah Suhaila Consumer satisfaction While the entire banking industry is moving fast to improve the IT infrastructure and to implement core-banking solution to integrate the entire banking operations, it is very much important to study in the context of how computerisation has influenced the satisfaction levels of the customers. As IT services have come into the CIMB banking also as well as other banks, not many research works are documented in this technological advance context for personalize banking services in Malaysia, partly in suburban areas. 2011-05 Thesis https://ir.uitm.edu.my/id/eprint/89416/ https://ir.uitm.edu.my/id/eprint/89416/1/89416.pdf text en public masters Universiti Teknologi MARA, Terengganu Faculty Of Business Management Puteh, Mazidah |
institution |
Universiti Teknologi MARA |
collection |
UiTM Institutional Repository |
language |
English |
advisor |
Puteh, Mazidah |
topic |
Consumer satisfaction |
spellingShingle |
Consumer satisfaction Salim @ Bakar, Mohamad Nazri Mohd Rashid, Noraziah Anida Syed Mohd Nor, Sharifah Suhaila Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor |
description |
While the entire banking industry is moving fast to improve the IT infrastructure and to implement core-banking solution to integrate the entire banking operations, it is very much important to study in the context of how computerisation has influenced the satisfaction levels of the customers. As IT services have come into the CIMB banking also as well as other banks, not many research works are documented in this technological advance context for personalize banking services in Malaysia, partly in suburban areas. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Salim @ Bakar, Mohamad Nazri Mohd Rashid, Noraziah Anida Syed Mohd Nor, Sharifah Suhaila |
author_facet |
Salim @ Bakar, Mohamad Nazri Mohd Rashid, Noraziah Anida Syed Mohd Nor, Sharifah Suhaila |
author_sort |
Salim @ Bakar, Mohamad Nazri |
title |
Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor |
title_short |
Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor |
title_full |
Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor |
title_fullStr |
Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor |
title_full_unstemmed |
Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor |
title_sort |
customer’s satisfaction towards technological advances in personalize banking studies at cimb bank paka, dungun, terengganu / mohamad nazri salim @ bakar, noraziah anida mohd rashid and sharifah suhaila syed mohd nor |
granting_institution |
Universiti Teknologi MARA, Terengganu |
granting_department |
Faculty Of Business Management |
publishDate |
2011 |
url |
https://ir.uitm.edu.my/id/eprint/89416/1/89416.pdf |
_version_ |
1794192216514625536 |