Employee satisfaction in TM Call Centre: case study from the TM Call Centre employees in Kuching / Siti Sakinah Sam
Currently, call centre have been aggressively find strategies to enhance the quality of service as a way to satisfy their employee and compete to be the best among others. This study tries to identify factors that influence employees’ satisfaction towards the organization since it is one of the most...
Saved in:
Main Author: | Sam, Siti Sakinah |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2010
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/90967/1/90967.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Unconscionable call of performance bond
by: Wan Nik, Wan Noor Solehha
Published: (2013) -
Exploring the relationship of organizational culture on the employees’ satisfaction and performance at SeDIDIK Sdn. Bhd, Kuching / Felecia Durong
by: Durong, Felecia
Published: (2008) -
Measuring student perceptions and expectations of the services and facilities at UiTM Sarawak / Siti Mazuana Mahmud
by: Mahmud, Siti Mazuana
Published: (2015) -
Impact of work ethics on job performance among the employees in Kuching / Dayang Tiara Ardilla Abang Ahmad
by: Abang Ahmad, Dayang Tiara Ardill
Published: (2024) -
Influence of human resource practices on employees’ intention to stay in small and medium enterprise in Kuching / Cydiana Usat
by: Usat, Cydiana
Published: (2016)