Assessing distribution efficiency in the humanitarian flood relief supply chain / Mazrul Hisyam Ab Malik

Humanitarian relief supply chain is a supply chain that can create cost-effective material flows, financial value flows and information flows for the planning, implementing, and controlling of relief operation during disaster or crises. Increasing humanitarian needs, unmatched by increased funding,...

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Main Author: Ab Malik, Mazrul Hisyam
Format: Thesis
Language:English
Published: 2023
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/91097/1/91097.pdf
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spelling my-uitm-ir.910972024-03-18T00:56:10Z Assessing distribution efficiency in the humanitarian flood relief supply chain / Mazrul Hisyam Ab Malik 2023 Ab Malik, Mazrul Hisyam Humanitarianism Floods Humanitarian relief supply chain is a supply chain that can create cost-effective material flows, financial value flows and information flows for the planning, implementing, and controlling of relief operation during disaster or crises. Increasing humanitarian needs, unmatched by increased funding, require innovative ways of working, ways that generate more efficiencies, avoid duplication, and increase the quality of goods and services by the aid ecosystem. Floods are Malaysia's most prevalent natural calamity, wreaking havoc in both urban and rural areas. More than 100,000 people were affected during the December 2021 Klang Valley flash flood disaster and more than 10,000 volunteers from various NGOs and other charity organizations were organised throughout to assist the disaster victims. Apart from following the National Security Council's standard operation procedure for pandemic Covid-19 humanitarian assistance in this flood and according to the order of the disaster management procedure by the federal government and the state government, NGOs had to cooperate and coordinate with the procedures of the federal government and state government to distribute tasks and assistance during the December 2021 flash flood disaster, to ensure that the distribution of humanitarian relief supply for the victims is carried out successfully. This study examines the problems that Malaysia's humanitarian relief supply chains stakeholders faced during the flash flood disaster, as well as the factors that influenced aid distribution efficiency. This study uses qualitative research methodology, based on a case study of humanitarian aid operations carried out during the December 2021 Malaysian flash flood crisis at Klang Valley, in-depth interviews with government agencies and established NGOs and relief agencies were conducted. The results of the interviews and observations of flood relief operations were analyzed using the content analysis method. This study has found that in ensuring the efficiency of the distribution of relief supplies during a flood disaster, it is important to coordinate between all parties involved in disaster management, infrastructure and facilities, communication, resource availability in making operations successful, leadership among flood disaster management leaders, awareness, and involvement community during flood relief operations. 2023 Thesis https://ir.uitm.edu.my/id/eprint/91097/ https://ir.uitm.edu.my/id/eprint/91097/1/91097.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Business and Management Omar, Emi Normalina
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Omar, Emi Normalina
topic Humanitarianism
Floods
spellingShingle Humanitarianism
Floods
Ab Malik, Mazrul Hisyam
Assessing distribution efficiency in the humanitarian flood relief supply chain / Mazrul Hisyam Ab Malik
description Humanitarian relief supply chain is a supply chain that can create cost-effective material flows, financial value flows and information flows for the planning, implementing, and controlling of relief operation during disaster or crises. Increasing humanitarian needs, unmatched by increased funding, require innovative ways of working, ways that generate more efficiencies, avoid duplication, and increase the quality of goods and services by the aid ecosystem. Floods are Malaysia's most prevalent natural calamity, wreaking havoc in both urban and rural areas. More than 100,000 people were affected during the December 2021 Klang Valley flash flood disaster and more than 10,000 volunteers from various NGOs and other charity organizations were organised throughout to assist the disaster victims. Apart from following the National Security Council's standard operation procedure for pandemic Covid-19 humanitarian assistance in this flood and according to the order of the disaster management procedure by the federal government and the state government, NGOs had to cooperate and coordinate with the procedures of the federal government and state government to distribute tasks and assistance during the December 2021 flash flood disaster, to ensure that the distribution of humanitarian relief supply for the victims is carried out successfully. This study examines the problems that Malaysia's humanitarian relief supply chains stakeholders faced during the flash flood disaster, as well as the factors that influenced aid distribution efficiency. This study uses qualitative research methodology, based on a case study of humanitarian aid operations carried out during the December 2021 Malaysian flash flood crisis at Klang Valley, in-depth interviews with government agencies and established NGOs and relief agencies were conducted. The results of the interviews and observations of flood relief operations were analyzed using the content analysis method. This study has found that in ensuring the efficiency of the distribution of relief supplies during a flood disaster, it is important to coordinate between all parties involved in disaster management, infrastructure and facilities, communication, resource availability in making operations successful, leadership among flood disaster management leaders, awareness, and involvement community during flood relief operations.
format Thesis
qualification_level Master's degree
author Ab Malik, Mazrul Hisyam
author_facet Ab Malik, Mazrul Hisyam
author_sort Ab Malik, Mazrul Hisyam
title Assessing distribution efficiency in the humanitarian flood relief supply chain / Mazrul Hisyam Ab Malik
title_short Assessing distribution efficiency in the humanitarian flood relief supply chain / Mazrul Hisyam Ab Malik
title_full Assessing distribution efficiency in the humanitarian flood relief supply chain / Mazrul Hisyam Ab Malik
title_fullStr Assessing distribution efficiency in the humanitarian flood relief supply chain / Mazrul Hisyam Ab Malik
title_full_unstemmed Assessing distribution efficiency in the humanitarian flood relief supply chain / Mazrul Hisyam Ab Malik
title_sort assessing distribution efficiency in the humanitarian flood relief supply chain / mazrul hisyam ab malik
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Business and Management
publishDate 2023
url https://ir.uitm.edu.my/id/eprint/91097/1/91097.pdf
_version_ 1794192256372047872