The effectiveness of online advertisement towards customer purchase intention in travel agency / Nurfatihah Effdanizam

Advertisement is very important to create customer purchase intention. A good advertisement would able many customer to buy products and services offered by business especially tourism businesses. Tourism product traditionally are using conventional advertising tools to market themselves. However, i...

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Main Author: Effdanizam, Nurfatihah
Format: Thesis
Language:English
Published: 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/91441/1/91441.pdf
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spelling my-uitm-ir.914412024-04-29T07:12:38Z The effectiveness of online advertisement towards customer purchase intention in travel agency / Nurfatihah Effdanizam 2019 Effdanizam, Nurfatihah Advertising Advertisement is very important to create customer purchase intention. A good advertisement would able many customer to buy products and services offered by business especially tourism businesses. Tourism product traditionally are using conventional advertising tools to market themselves. However, it would cost more and unable to reach wide target market. Nowadays, with the rapid use of technology and emerges of online platforms, a new way of advertising has developed. Online advertisement is referred as the use of social media or social networking sites to advertise tourism products and services. B y using online advertisement, it can be used in various online platform and able to reach wide target market with convenience budget. The objectives of this study is to determine the effectiveness of online advertisement towards customer purchase intention in travel agency. In this study, it proposed an integrated framework is adapted from Technology Acceptance Model theory that consists of information quality, interactivity, and perceive usefulness to understand consumer purchase intention towards tourism online advertisement. In this research, questionnaire is being distributed to gather data from respondents and a total of 203 valid sample was drawn. Other than that, regression analyses also being used to analyse data collection. Based on the finding, quality information and perceive usefulness variable shows significant towards customer purchase intention. It also shows that perceive usefulness are showing strong relationship with customer purchase intention. Therefore, it can be concluded that customer much more prefer advertisement that is easy for them to understand and use from online advertisement. 2019 Thesis https://ir.uitm.edu.my/id/eprint/91441/ https://ir.uitm.edu.my/id/eprint/91441/1/91441.pdf text en public degree Universiti Teknologi MARA, Sabah Faculty of Business and Management
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Advertising
spellingShingle Advertising
Effdanizam, Nurfatihah
The effectiveness of online advertisement towards customer purchase intention in travel agency / Nurfatihah Effdanizam
description Advertisement is very important to create customer purchase intention. A good advertisement would able many customer to buy products and services offered by business especially tourism businesses. Tourism product traditionally are using conventional advertising tools to market themselves. However, it would cost more and unable to reach wide target market. Nowadays, with the rapid use of technology and emerges of online platforms, a new way of advertising has developed. Online advertisement is referred as the use of social media or social networking sites to advertise tourism products and services. B y using online advertisement, it can be used in various online platform and able to reach wide target market with convenience budget. The objectives of this study is to determine the effectiveness of online advertisement towards customer purchase intention in travel agency. In this study, it proposed an integrated framework is adapted from Technology Acceptance Model theory that consists of information quality, interactivity, and perceive usefulness to understand consumer purchase intention towards tourism online advertisement. In this research, questionnaire is being distributed to gather data from respondents and a total of 203 valid sample was drawn. Other than that, regression analyses also being used to analyse data collection. Based on the finding, quality information and perceive usefulness variable shows significant towards customer purchase intention. It also shows that perceive usefulness are showing strong relationship with customer purchase intention. Therefore, it can be concluded that customer much more prefer advertisement that is easy for them to understand and use from online advertisement.
format Thesis
qualification_level Bachelor degree
author Effdanizam, Nurfatihah
author_facet Effdanizam, Nurfatihah
author_sort Effdanizam, Nurfatihah
title The effectiveness of online advertisement towards customer purchase intention in travel agency / Nurfatihah Effdanizam
title_short The effectiveness of online advertisement towards customer purchase intention in travel agency / Nurfatihah Effdanizam
title_full The effectiveness of online advertisement towards customer purchase intention in travel agency / Nurfatihah Effdanizam
title_fullStr The effectiveness of online advertisement towards customer purchase intention in travel agency / Nurfatihah Effdanizam
title_full_unstemmed The effectiveness of online advertisement towards customer purchase intention in travel agency / Nurfatihah Effdanizam
title_sort effectiveness of online advertisement towards customer purchase intention in travel agency / nurfatihah effdanizam
granting_institution Universiti Teknologi MARA, Sabah
granting_department Faculty of Business and Management
publishDate 2019
url https://ir.uitm.edu.my/id/eprint/91441/1/91441.pdf
_version_ 1804889837266796544