A study on the national automotive cluster towards developing customer and supplier relationship / Mohd. Zakwan Mohd. Zabidi

The Customer and Supplier relationship is now well documented in literature related to quality management. This concept which is derived largely from the manufacturing environment, has been widely introduced and accepted in the automotive industry. Suppliers and customers as a team in ‘partnership’...

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Main Author:	Mohd. Zabidi, Mohd. Zakwan
Format:	Thesis
Language:	English
Published:	1995
Subjects:	Automotive transportation
Online Access:	https://ir.uitm.edu.my/id/eprint/93696/1/93696.PDF
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id	my-uitm-ir.93696
record_format	uketd_dc
spelling	my-uitm-ir.936962024-05-08T23:06:35Z A study on the national automotive cluster towards developing customer and supplier relationship / Mohd. Zakwan Mohd. Zabidi 1995 Mohd. Zabidi, Mohd. Zakwan Automotive transportation Market segmentation. Target marketing The Customer and Supplier relationship is now well documented in literature related to quality management. This concept which is derived largely from the manufacturing environment, has been widely introduced and accepted in the automotive industry. Suppliers and customers as a team in ‘partnership’ can simultaneously reduce cost and improve efficiency. Cost reduction and improve efficiency are vital to the success of any business, and the close co-operation between suppliers and customers are definitely essential pre-requisites for success. Therefore, the study was carried out to measure the relationship between customer that is Proton and its vendors. In analyzing this, the researcher has identified five factors to be analyzed. There are level of research and development, partnership, attitude towards quality, technical collaboration and open communication. 1995 Thesis https://ir.uitm.edu.my/id/eprint/93696/ https://ir.uitm.edu.my/id/eprint/93696/1/93696.PDF text en public diploma Universiti Teknologi MARA (UiTM) Faculty of Business and Management
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Automotive transportation Automotive transportation
spellingShingle	Automotive transportation Automotive transportation Mohd. Zabidi, Mohd. Zakwan A study on the national automotive cluster towards developing customer and supplier relationship / Mohd. Zakwan Mohd. Zabidi
description	The Customer and Supplier relationship is now well documented in literature related to quality management. This concept which is derived largely from the manufacturing environment, has been widely introduced and accepted in the automotive industry. Suppliers and customers as a team in ‘partnership’ can simultaneously reduce cost and improve efficiency. Cost reduction and improve efficiency are vital to the success of any business, and the close co-operation between suppliers and customers are definitely essential pre-requisites for success. Therefore, the study was carried out to measure the relationship between customer that is Proton and its vendors. In analyzing this, the researcher has identified five factors to be analyzed. There are level of research and development, partnership, attitude towards quality, technical collaboration and open communication.
format	Thesis
qualification_level	diploma
author	Mohd. Zabidi, Mohd. Zakwan
author_facet	Mohd. Zabidi, Mohd. Zakwan
author_sort	Mohd. Zabidi, Mohd. Zakwan
title	A study on the national automotive cluster towards developing customer and supplier relationship / Mohd. Zakwan Mohd. Zabidi
title_short	A study on the national automotive cluster towards developing customer and supplier relationship / Mohd. Zakwan Mohd. Zabidi
title_full	A study on the national automotive cluster towards developing customer and supplier relationship / Mohd. Zakwan Mohd. Zabidi
title_fullStr	A study on the national automotive cluster towards developing customer and supplier relationship / Mohd. Zakwan Mohd. Zabidi
title_full_unstemmed	A study on the national automotive cluster towards developing customer and supplier relationship / Mohd. Zakwan Mohd. Zabidi
title_sort	study on the national automotive cluster towards developing customer and supplier relationship / mohd. zakwan mohd. zabidi
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Business and Management
publishDate	1995
url	https://ir.uitm.edu.my/id/eprint/93696/1/93696.PDF
_version_	1804889890955984896

A study on the national automotive cluster towards developing customer and supplier relationship / Mohd. Zakwan Mohd. Zabidi

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