A goal programming approach in solving shift scheduling problem at fast-food restaurant / Nurul Atikah Syahidah Jasmani, Radiatul Mardiah Ismaidi and Wan Izyan Nadira Mohd Khari

Scheduling is important for all organizations and businesses as it helps manage and distribute workloads effectively. Currently, in fast-food restaurant located in Labuan, the manager using e-schedule to set up the worker’s schedule. This e-schedule is a cloud-based worker scheduling software. This...

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Main Authors:	Jasmani, Nurul Atikah Syahidah, Ismaidi, Radiatul Mardiah, Mohd Khari, Wan Izyan Nadira
Format:	Thesis
Language:	English
Published:	2023
Subjects:	Dissertations, Academic Preparation of theses
Online Access:	https://ir.uitm.edu.my/id/eprint/93924/1/93924.pdf
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id	my-uitm-ir.93924
record_format	uketd_dc
spelling	my-uitm-ir.939242024-04-19T08:17:10Z A goal programming approach in solving shift scheduling problem at fast-food restaurant / Nurul Atikah Syahidah Jasmani, Radiatul Mardiah Ismaidi and Wan Izyan Nadira Mohd Khari 2023 Jasmani, Nurul Atikah Syahidah Ismaidi, Radiatul Mardiah Mohd Khari, Wan Izyan Nadira Dissertations, Academic. Preparation of theses Scheduling is important for all organizations and businesses as it helps manage and distribute workloads effectively. Currently, in fast-food restaurant located in Labuan, the manager using e-schedule to set up the worker’s schedule. This e-schedule is a cloud-based worker scheduling software. This system is based on the manager’s decision where the manager randomly pick a worker's name, department and shift. Due to the randomly pick, the selection of workers may cause to unbalanced schedule that unable to fulfill the staff's satisfaction such as the total shift assigned for each worker. The significance of this study is it can reduce the time consuming in making shift schedule and it also can be used in other organizations that apply three working shifts per day. The study consists of a few variables and constraints, including total workers, total shifts, maximum and minimum workers per shift, and operating hours. Hence, the objectives of this study are to propose a better schedule and minimize the unbalanced total working days and shift rotation among the workers by applying the Goal Programming (GP) method. As a result, a shift schedule pattern with balanced total working days and total shifts that fulfills the company’s policies has been generated. In future study, the model can be modified by considering the other goals and other constraints such as to maximize the staff satisfaction and minimize total cost. 2023 Thesis https://ir.uitm.edu.my/id/eprint/93924/ https://ir.uitm.edu.my/id/eprint/93924/1/93924.pdf text en public degree Universiti Teknologi MARA, Negeri Sembilan College of Computing, Informatics and Mathematics
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Dissertations, Academic Preparation of theses
spellingShingle	Dissertations, Academic Preparation of theses Jasmani, Nurul Atikah Syahidah Ismaidi, Radiatul Mardiah Mohd Khari, Wan Izyan Nadira A goal programming approach in solving shift scheduling problem at fast-food restaurant / Nurul Atikah Syahidah Jasmani, Radiatul Mardiah Ismaidi and Wan Izyan Nadira Mohd Khari
description	Scheduling is important for all organizations and businesses as it helps manage and distribute workloads effectively. Currently, in fast-food restaurant located in Labuan, the manager using e-schedule to set up the worker’s schedule. This e-schedule is a cloud-based worker scheduling software. This system is based on the manager’s decision where the manager randomly pick a worker's name, department and shift. Due to the randomly pick, the selection of workers may cause to unbalanced schedule that unable to fulfill the staff's satisfaction such as the total shift assigned for each worker. The significance of this study is it can reduce the time consuming in making shift schedule and it also can be used in other organizations that apply three working shifts per day. The study consists of a few variables and constraints, including total workers, total shifts, maximum and minimum workers per shift, and operating hours. Hence, the objectives of this study are to propose a better schedule and minimize the unbalanced total working days and shift rotation among the workers by applying the Goal Programming (GP) method. As a result, a shift schedule pattern with balanced total working days and total shifts that fulfills the company’s policies has been generated. In future study, the model can be modified by considering the other goals and other constraints such as to maximize the staff satisfaction and minimize total cost.
format	Thesis
qualification_level	Bachelor degree
author	Jasmani, Nurul Atikah Syahidah Ismaidi, Radiatul Mardiah Mohd Khari, Wan Izyan Nadira
author_facet	Jasmani, Nurul Atikah Syahidah Ismaidi, Radiatul Mardiah Mohd Khari, Wan Izyan Nadira
author_sort	Jasmani, Nurul Atikah Syahidah
title	A goal programming approach in solving shift scheduling problem at fast-food restaurant / Nurul Atikah Syahidah Jasmani, Radiatul Mardiah Ismaidi and Wan Izyan Nadira Mohd Khari
title_short	A goal programming approach in solving shift scheduling problem at fast-food restaurant / Nurul Atikah Syahidah Jasmani, Radiatul Mardiah Ismaidi and Wan Izyan Nadira Mohd Khari
title_full	A goal programming approach in solving shift scheduling problem at fast-food restaurant / Nurul Atikah Syahidah Jasmani, Radiatul Mardiah Ismaidi and Wan Izyan Nadira Mohd Khari
title_fullStr	A goal programming approach in solving shift scheduling problem at fast-food restaurant / Nurul Atikah Syahidah Jasmani, Radiatul Mardiah Ismaidi and Wan Izyan Nadira Mohd Khari
title_full_unstemmed	A goal programming approach in solving shift scheduling problem at fast-food restaurant / Nurul Atikah Syahidah Jasmani, Radiatul Mardiah Ismaidi and Wan Izyan Nadira Mohd Khari
title_sort	goal programming approach in solving shift scheduling problem at fast-food restaurant / nurul atikah syahidah jasmani, radiatul mardiah ismaidi and wan izyan nadira mohd khari
granting_institution	Universiti Teknologi MARA, Negeri Sembilan
granting_department	College of Computing, Informatics and Mathematics
publishDate	2023
url	https://ir.uitm.edu.my/id/eprint/93924/1/93924.pdf
_version_	1804889913674432512

A goal programming approach in solving shift scheduling problem at fast-food restaurant / Nurul Atikah Syahidah Jasmani, Radiatul Mardiah Ismaidi and Wan Izyan Nadira Mohd Khari

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