Customer satisfaction survey on bulk product deliveries at Caltex Oil (M) Ltd / Muliati Mohd. Sanusi
Many improvement have been done by Caltex in order to achieve the No.l Brand of choice for Customers. However, the problem still exist and within so many years the actions taken only effect minority of the predicted actions. Therefore, the study on "customer Satisfaction Survey on Bulk Product...
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| Format: | Thesis |
| Language: | English |
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1998
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| Online Access: | https://ir.uitm.edu.my/id/eprint/95634/1/95634.pdf |
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my-uitm-ir.956342024-05-23T08:53:28Z Customer satisfaction survey on bulk product deliveries at Caltex Oil (M) Ltd / Muliati Mohd. Sanusi 1998 Mohd. Sanusi, Muliati Malaysia Many improvement have been done by Caltex in order to achieve the No.l Brand of choice for Customers. However, the problem still exist and within so many years the actions taken only effect minority of the predicted actions. Therefore, the study on "customer Satisfaction Survey on Bulk Product Deliveries" is done in order to expose the company on how valuable the Customers i.e. the Business Partner are in gaining the profit. 1998 Thesis https://ir.uitm.edu.my/id/eprint/95634/ https://ir.uitm.edu.my/id/eprint/95634/1/95634.pdf text en public degree Universiti Teknologi MARA (UiTM) Faculty of Business and Management Abd. Karim, Norminsham |
| institution |
Universiti Teknologi MARA |
| collection |
UiTM Institutional Repository |
| language |
English |
| advisor |
Abd. Karim, Norminsham |
| topic |
Malaysia |
| spellingShingle |
Malaysia Mohd. Sanusi, Muliati Customer satisfaction survey on bulk product deliveries at Caltex Oil (M) Ltd / Muliati Mohd. Sanusi |
| description |
Many improvement have been done by Caltex in order to achieve the No.l Brand of choice for Customers. However, the problem still exist and within so many years the actions taken only effect minority of the predicted actions. Therefore, the study on "customer Satisfaction Survey on Bulk Product Deliveries" is done in order to expose the company on how valuable the Customers i.e. the Business Partner are in gaining the profit. |
| format |
Thesis |
| qualification_level |
Bachelor degree |
| author |
Mohd. Sanusi, Muliati |
| author_facet |
Mohd. Sanusi, Muliati |
| author_sort |
Mohd. Sanusi, Muliati |
| title |
Customer satisfaction survey on bulk product deliveries at Caltex Oil (M) Ltd / Muliati Mohd. Sanusi |
| title_short |
Customer satisfaction survey on bulk product deliveries at Caltex Oil (M) Ltd / Muliati Mohd. Sanusi |
| title_full |
Customer satisfaction survey on bulk product deliveries at Caltex Oil (M) Ltd / Muliati Mohd. Sanusi |
| title_fullStr |
Customer satisfaction survey on bulk product deliveries at Caltex Oil (M) Ltd / Muliati Mohd. Sanusi |
| title_full_unstemmed |
Customer satisfaction survey on bulk product deliveries at Caltex Oil (M) Ltd / Muliati Mohd. Sanusi |
| title_sort |
customer satisfaction survey on bulk product deliveries at caltex oil (m) ltd / muliati mohd. sanusi |
| granting_institution |
Universiti Teknologi MARA (UiTM) |
| granting_department |
Faculty of Business and Management |
| publishDate |
1998 |
| url |
https://ir.uitm.edu.my/id/eprint/95634/1/95634.pdf |
| _version_ |
1804889965681704960 |