The effect of social media on hotel performance / Muhammad Nasri Afifi Yaacob and Muhammad Faris Azri Azman

This study aims to investigate the effect of social media on hotel performance. The secondary data were collected from various journal articles through web-based search engines related to the topic. In conclusion, there are three effects of social media on hotel performance with are for the revenue,...

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Main Authors: Yaacob, Muhammad Nasri Afifi, Azman, Muhammad Faris Azri
Format: Thesis
Language:English
Published: 2020
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/99723/1/99723.pdf
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spelling my-uitm-ir.997232024-08-04T14:00:44Z The effect of social media on hotel performance / Muhammad Nasri Afifi Yaacob and Muhammad Faris Azri Azman 2020 Yaacob, Muhammad Nasri Afifi Azman, Muhammad Faris Azri Social aspects. Social marketing This study aims to investigate the effect of social media on hotel performance. The secondary data were collected from various journal articles through web-based search engines related to the topic. In conclusion, there are three effects of social media on hotel performance with are for the revenue, branding and also reachability. The findings also concluded by using social media it can help the hotel to increase the revenues, create good branding image towards public and it give ease to be reach by the consumer. Therefore, in order to ensure that hotels can have a good performance from the three variables the hotel industry must focus on social media as one of the platforms that can give various advantages to increase their performance as a whole. 2020 Thesis https://ir.uitm.edu.my/id/eprint/99723/ https://ir.uitm.edu.my/id/eprint/99723/1/99723.pdf text en public degree Universiti Teknologi MARA, Terengganu Faculty Of Hotel & Tourism Management Wan Kamarudin, Wan Nor Bayah
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Wan Kamarudin, Wan Nor Bayah
topic Social aspects
Social marketing
spellingShingle Social aspects
Social marketing
Yaacob, Muhammad Nasri Afifi
Azman, Muhammad Faris Azri
The effect of social media on hotel performance / Muhammad Nasri Afifi Yaacob and Muhammad Faris Azri Azman
description This study aims to investigate the effect of social media on hotel performance. The secondary data were collected from various journal articles through web-based search engines related to the topic. In conclusion, there are three effects of social media on hotel performance with are for the revenue, branding and also reachability. The findings also concluded by using social media it can help the hotel to increase the revenues, create good branding image towards public and it give ease to be reach by the consumer. Therefore, in order to ensure that hotels can have a good performance from the three variables the hotel industry must focus on social media as one of the platforms that can give various advantages to increase their performance as a whole.
format Thesis
qualification_level Bachelor degree
author Yaacob, Muhammad Nasri Afifi
Azman, Muhammad Faris Azri
author_facet Yaacob, Muhammad Nasri Afifi
Azman, Muhammad Faris Azri
author_sort Yaacob, Muhammad Nasri Afifi
title The effect of social media on hotel performance / Muhammad Nasri Afifi Yaacob and Muhammad Faris Azri Azman
title_short The effect of social media on hotel performance / Muhammad Nasri Afifi Yaacob and Muhammad Faris Azri Azman
title_full The effect of social media on hotel performance / Muhammad Nasri Afifi Yaacob and Muhammad Faris Azri Azman
title_fullStr The effect of social media on hotel performance / Muhammad Nasri Afifi Yaacob and Muhammad Faris Azri Azman
title_full_unstemmed The effect of social media on hotel performance / Muhammad Nasri Afifi Yaacob and Muhammad Faris Azri Azman
title_sort effect of social media on hotel performance / muhammad nasri afifi yaacob and muhammad faris azri azman
granting_institution Universiti Teknologi MARA, Terengganu
granting_department Faculty Of Hotel & Tourism Management
publishDate 2020
url https://ir.uitm.edu.my/id/eprint/99723/1/99723.pdf
_version_ 1811769023248990208