Factors influencing the customer selection of hotel in Labuan: Hotel attributes
This study aims to examine the hotel attributes that Influence the customer selection of hotel in Labuan. Hotel operators in Labuan need to understand how and what make guests selected their hotels. This will help them to Improve and upgrade their service and facilities to meet their customer expect...
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Main Author: | Sim, Sylvia Kim Jiew |
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Format: | Thesis |
Language: | English |
Published: |
2006
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Subjects: | |
Online Access: | https://eprints.ums.edu.my/id/eprint/10647/1/mt0000000564.pdf |
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