Integrating organizational factors, quality management and knowledge management to organizational performance in Malaysia manufacturing companies: The mediating role of innovation

The study focused on the relationship between organizational factors, quality management and knowledge management, and organizational performance in Malaysia's manufacturing companies. This conceptualization of organizational factors, quality management and knowledge management demonstrate fou...

Full description

Saved in:

Bibliographic Details
Main Author:	Julian Paul Sidin
Format:	Thesis
Language:	English
Published:	2013
Subjects:	HD58.7-58.95 Organizational behavior, change and effectiveness Corporate culture
Online Access:	https://eprints.ums.edu.my/id/eprint/11307/1/ph000000065.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-ums-ep.11307
record_format	uketd_dc
spelling	my-ums-ep.113072024-03-08T06:11:32Z Integrating organizational factors, quality management and knowledge management to organizational performance in Malaysia manufacturing companies: The mediating role of innovation 2013 Julian Paul Sidin HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture The study focused on the relationship between organizational factors, quality management and knowledge management, and organizational performance in Malaysia's manufacturing companies. This conceptualization of organizational factors, quality management and knowledge management demonstrate four important issues investigated in this study. The first issue focuses on the relationship between organizational factors and organizational performance. The second issue stresses the relationship between quality management and organizational performance. The third issue addresses the relationship between knowledge management and organizational performance. Lastly, the fourth issue concerns with the role of innovation on mediating the relationship of organizational factors, quality management and knowledge management on organizational performance. A questionnaire survey was developed as a research instrument and distributed to manufacturing companies in Malaysia selected from the list of the Federation of Malaysian Manufacturers (FMM) Industries Directory 2003. A total of 600 survey questionnaires were distributed and 233 survey questionnaires were received, representing a response rate of 38.8 percent. However, only 201 questionnaires were usable for data analysis. The findings of this research support a positive relationship between the aforesaid researches constructs and organizational performance. This study also found that innovation mediated most of the relationship between the research constructs and organizational performance. The findings were based solely on organizations from Malaysia and may not reflect in other geographic, economic or cultural settings. The contributions of this study are significant in terms of theoretical and managerial perspectives. Firstly, in terms of theoretical implications, the findings of the study provide empirical evidence supporting the relationship between organizational factors, quality management and knowledge management, and organizational performance. Given the importance of innovation in providing the mediating effect on these relationships, some set of results in this study seems to influence the others and some do not. Secondly, in terms of managerial implications, evidence from this study signals the importance of developing an environment or culture of support to further enhance the performance outcomes of quality management and knowledge management implementation. 2013 Thesis https://eprints.ums.edu.my/id/eprint/11307/ https://eprints.ums.edu.my/id/eprint/11307/1/ph000000065.pdf text en public phd masters Universiti Malaysia Sabah School of business and Economics
institution	Universiti Malaysia Sabah
collection	UMS Institutional Repository
language	English
topic	HD58.7-58.95 Organizational behavior, change and effectiveness Corporate culture
spellingShingle	HD58.7-58.95 Organizational behavior, change and effectiveness Corporate culture Julian Paul Sidin Integrating organizational factors, quality management and knowledge management to organizational performance in Malaysia manufacturing companies: The mediating role of innovation
description	The study focused on the relationship between organizational factors, quality management and knowledge management, and organizational performance in Malaysia's manufacturing companies. This conceptualization of organizational factors, quality management and knowledge management demonstrate four important issues investigated in this study. The first issue focuses on the relationship between organizational factors and organizational performance. The second issue stresses the relationship between quality management and organizational performance. The third issue addresses the relationship between knowledge management and organizational performance. Lastly, the fourth issue concerns with the role of innovation on mediating the relationship of organizational factors, quality management and knowledge management on organizational performance. A questionnaire survey was developed as a research instrument and distributed to manufacturing companies in Malaysia selected from the list of the Federation of Malaysian Manufacturers (FMM) Industries Directory 2003. A total of 600 survey questionnaires were distributed and 233 survey questionnaires were received, representing a response rate of 38.8 percent. However, only 201 questionnaires were usable for data analysis. The findings of this research support a positive relationship between the aforesaid researches constructs and organizational performance. This study also found that innovation mediated most of the relationship between the research constructs and organizational performance. The findings were based solely on organizations from Malaysia and may not reflect in other geographic, economic or cultural settings. The contributions of this study are significant in terms of theoretical and managerial perspectives. Firstly, in terms of theoretical implications, the findings of the study provide empirical evidence supporting the relationship between organizational factors, quality management and knowledge management, and organizational performance. Given the importance of innovation in providing the mediating effect on these relationships, some set of results in this study seems to influence the others and some do not. Secondly, in terms of managerial implications, evidence from this study signals the importance of developing an environment or culture of support to further enhance the performance outcomes of quality management and knowledge management implementation.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Master's degree
author	Julian Paul Sidin
author_facet	Julian Paul Sidin
author_sort	Julian Paul Sidin
title	Integrating organizational factors, quality management and knowledge management to organizational performance in Malaysia manufacturing companies: The mediating role of innovation
title_short	Integrating organizational factors, quality management and knowledge management to organizational performance in Malaysia manufacturing companies: The mediating role of innovation
title_full	Integrating organizational factors, quality management and knowledge management to organizational performance in Malaysia manufacturing companies: The mediating role of innovation
title_fullStr	Integrating organizational factors, quality management and knowledge management to organizational performance in Malaysia manufacturing companies: The mediating role of innovation
title_full_unstemmed	Integrating organizational factors, quality management and knowledge management to organizational performance in Malaysia manufacturing companies: The mediating role of innovation
title_sort	integrating organizational factors, quality management and knowledge management to organizational performance in malaysia manufacturing companies: the mediating role of innovation
granting_institution	Universiti Malaysia Sabah
granting_department	School of business and Economics
publishDate	2013
url	https://eprints.ums.edu.my/id/eprint/11307/1/ph000000065.pdf
_version_	1794022671410790400

Integrating organizational factors, quality management and knowledge management to organizational performance in Malaysia manufacturing companies: The mediating role of innovation

Similar Items