Relationship between human resource practices and employee turnover intention in the financial service industry within the capital cities of Borneo region: work opportunities as a moderator

In order to identify the factors that lead to an increasing employees' turnover rate in the Malaysian Financial Service Industry, the researcher had conducted a study in investigating the relationship between Human Resource (HR) practices and turnover intention among the frontline employees in...

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Main Author:	Ting, Hilda Yi Sing
Format:	Thesis
Language:	English
Published:	2014
Subjects:	HG Finance
Online Access:	https://eprints.ums.edu.my/id/eprint/17919/1/Relationship%20between%20human%20resource%20.pdf
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id	my-ums-ep.17919
record_format	uketd_dc
spelling	my-ums-ep.179192017-12-28T22:42:15Z Relationship between human resource practices and employee turnover intention in the financial service industry within the capital cities of Borneo region: work opportunities as a moderator 2014 Ting, Hilda Yi Sing HG Finance In order to identify the factors that lead to an increasing employees' turnover rate in the Malaysian Financial Service Industry, the researcher had conducted a study in investigating the relationship between Human Resource (HR) practices and turnover intention among the frontline employees in the commercial banks within the capital cities of Borneo region. As well as implied work opportunities as the moderating variable on the relationship between HR practices (compensation, job advancement and supervisory support) and turnover intention. The empirical results revealed that compensation and job advancement were found insignificant towards turnover intention. Whereas, supervisory support was the only variable found to have a direct negative and significant relationship towards turnover intention. Interestingly, the results also indicated that demography factors (gender, age and educational background) were insignificant towards turnover intention even after the moderating effect was tested on this relationship. Conversely, when the moderating effect of work opportunities were examined on the relationship between HR practices and turnover intention, all the three variables (compensation, job advancement and supervisory support) marked significant relationships. In short, work opportunities could moderate the relationship between HR practices and turnover intention. 2014 Thesis https://eprints.ums.edu.my/id/eprint/17919/ https://eprints.ums.edu.my/id/eprint/17919/1/Relationship%20between%20human%20resource%20.pdf text en public masters Universiti Malaysia Sabah Faculty of Business, Economics and Accounting
institution	Universiti Malaysia Sabah
collection	UMS Institutional Repository
language	English
topic	HG Finance
spellingShingle	HG Finance Ting, Hilda Yi Sing Relationship between human resource practices and employee turnover intention in the financial service industry within the capital cities of Borneo region: work opportunities as a moderator
description	In order to identify the factors that lead to an increasing employees' turnover rate in the Malaysian Financial Service Industry, the researcher had conducted a study in investigating the relationship between Human Resource (HR) practices and turnover intention among the frontline employees in the commercial banks within the capital cities of Borneo region. As well as implied work opportunities as the moderating variable on the relationship between HR practices (compensation, job advancement and supervisory support) and turnover intention. The empirical results revealed that compensation and job advancement were found insignificant towards turnover intention. Whereas, supervisory support was the only variable found to have a direct negative and significant relationship towards turnover intention. Interestingly, the results also indicated that demography factors (gender, age and educational background) were insignificant towards turnover intention even after the moderating effect was tested on this relationship. Conversely, when the moderating effect of work opportunities were examined on the relationship between HR practices and turnover intention, all the three variables (compensation, job advancement and supervisory support) marked significant relationships. In short, work opportunities could moderate the relationship between HR practices and turnover intention.
format	Thesis
qualification_level	Master's degree
author	Ting, Hilda Yi Sing
author_facet	Ting, Hilda Yi Sing
author_sort	Ting, Hilda Yi Sing
title	Relationship between human resource practices and employee turnover intention in the financial service industry within the capital cities of Borneo region: work opportunities as a moderator
title_short	Relationship between human resource practices and employee turnover intention in the financial service industry within the capital cities of Borneo region: work opportunities as a moderator
title_full	Relationship between human resource practices and employee turnover intention in the financial service industry within the capital cities of Borneo region: work opportunities as a moderator
title_fullStr	Relationship between human resource practices and employee turnover intention in the financial service industry within the capital cities of Borneo region: work opportunities as a moderator
title_full_unstemmed	Relationship between human resource practices and employee turnover intention in the financial service industry within the capital cities of Borneo region: work opportunities as a moderator
title_sort	relationship between human resource practices and employee turnover intention in the financial service industry within the capital cities of borneo region: work opportunities as a moderator
granting_institution	Universiti Malaysia Sabah
granting_department	Faculty of Business, Economics and Accounting
publishDate	2014
url	https://eprints.ums.edu.my/id/eprint/17919/1/Relationship%20between%20human%20resource%20.pdf
_version_	1747836479369904128

Relationship between human resource practices and employee turnover intention in the financial service industry within the capital cities of Borneo region: work opportunities as a moderator

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