Relationships of the emotional intelligence, working environment and caring behavior among nurses in Sabah, Malaysia

This study aimed to examine the relationship between emotional intelligence, working environment and caring behaviours of nurses and to examine how emotional intelligence acts as a mediator in the relationship between working environment and caring behaviour among nurses in Sabah. This is a cross-se...

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Main Author: Norkiah Arsat
Format: Thesis
Language:English
English
Published: 2017
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/37941/1/24%20PAGES.pdf
https://eprints.ums.edu.my/id/eprint/37941/2/FULLTEXT.pdf
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id my-ums-ep.37941
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spelling my-ums-ep.379412024-01-12T01:47:09Z Relationships of the emotional intelligence, working environment and caring behavior among nurses in Sabah, Malaysia 2017 Norkiah Arsat RT89-120 Specialties in nursing This study aimed to examine the relationship between emotional intelligence, working environment and caring behaviours of nurses and to examine how emotional intelligence acts as a mediator in the relationship between working environment and caring behaviour among nurses in Sabah. This is a cross-sectional study survey method, quantitative research design. Through cluster and multistage sampling techniques, 3359 nurses from public hospitals and public health service in Sabah have completed a study instruments ''The 24 - item Caring Behaviours Inventory (CBl-24)", "Trait Emotional Intelligence Questionnaire - Short Form (TEIQue-SF) " and "Practice Environment Scale of the Nursing Work Index (PES - NWI) ". The results of the SEM-PLS analysis shows that the nurses working environment has significant effect on nurses emotional intelligence and nurses caring behaviour. Emotional intelligence has a significant effect on nurse caring behaviours. Emotional intelligence was found to act as a mediator in the relationship between nurses' working environment and nurses' caring behaviours. The limitations of the research were explained along with the suggestion of future research. 2017 Thesis https://eprints.ums.edu.my/id/eprint/37941/ https://eprints.ums.edu.my/id/eprint/37941/1/24%20PAGES.pdf text en public https://eprints.ums.edu.my/id/eprint/37941/2/FULLTEXT.pdf text en validuser dphil doctoral Universiti Malaysia Sabah Fakulti Psikologi dan Pendidikan
institution Universiti Malaysia Sabah
collection UMS Institutional Repository
language English
English
topic RT89-120 Specialties in nursing
spellingShingle RT89-120 Specialties in nursing
Norkiah Arsat
Relationships of the emotional intelligence, working environment and caring behavior among nurses in Sabah, Malaysia
description This study aimed to examine the relationship between emotional intelligence, working environment and caring behaviours of nurses and to examine how emotional intelligence acts as a mediator in the relationship between working environment and caring behaviour among nurses in Sabah. This is a cross-sectional study survey method, quantitative research design. Through cluster and multistage sampling techniques, 3359 nurses from public hospitals and public health service in Sabah have completed a study instruments ''The 24 - item Caring Behaviours Inventory (CBl-24)", "Trait Emotional Intelligence Questionnaire - Short Form (TEIQue-SF) " and "Practice Environment Scale of the Nursing Work Index (PES - NWI) ". The results of the SEM-PLS analysis shows that the nurses working environment has significant effect on nurses emotional intelligence and nurses caring behaviour. Emotional intelligence has a significant effect on nurse caring behaviours. Emotional intelligence was found to act as a mediator in the relationship between nurses' working environment and nurses' caring behaviours. The limitations of the research were explained along with the suggestion of future research.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Norkiah Arsat
author_facet Norkiah Arsat
author_sort Norkiah Arsat
title Relationships of the emotional intelligence, working environment and caring behavior among nurses in Sabah, Malaysia
title_short Relationships of the emotional intelligence, working environment and caring behavior among nurses in Sabah, Malaysia
title_full Relationships of the emotional intelligence, working environment and caring behavior among nurses in Sabah, Malaysia
title_fullStr Relationships of the emotional intelligence, working environment and caring behavior among nurses in Sabah, Malaysia
title_full_unstemmed Relationships of the emotional intelligence, working environment and caring behavior among nurses in Sabah, Malaysia
title_sort relationships of the emotional intelligence, working environment and caring behavior among nurses in sabah, malaysia
granting_institution Universiti Malaysia Sabah
granting_department Fakulti Psikologi dan Pendidikan
publishDate 2017
url https://eprints.ums.edu.my/id/eprint/37941/1/24%20PAGES.pdf
https://eprints.ums.edu.my/id/eprint/37941/2/FULLTEXT.pdf
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