Drivers of supply chain performance of retail chain stores: moderating effect of strategies

Retail supply chain management has gained much importance as there is paucity of empirical findings related to the predictors of supply chain performance of retail chain stores. The objective of this study is to explore important drivers of supply chain performance of retail chain stores in Banglade...

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spelling my-unimap-787382023-05-12T13:13:50Z Drivers of supply chain performance of retail chain stores: moderating effect of strategies Mohd Suberi, Ab Halim, Dr. Retail supply chain management has gained much importance as there is paucity of empirical findings related to the predictors of supply chain performance of retail chain stores. The objective of this study is to explore important drivers of supply chain performance of retail chain stores in Bangladesh. The study uses responsiveness and efficiency of retail supply chain as the performance measures. Five supply chain drivers namely suppliers’ role, use of IT, inventory management, transportation management and finally coordination have been explored as the determinants of retail supply chain performance. On the other hand two types of supply chain strategies have been tested as the moderators in this study. Agile supply chain strategy is tested as a moderator in the relationship between supply chain drivers and retail supply chain responsiveness while lean supply chain strategy is tested as a moderator in the relationship between supply chain drivers and retail supply chain efficiency. Data for the study have been collected through a structured questionnaire survey using cluster sampling method of probability sampling. Partial Least Squares Structural Equation Modeling (PLS SEM) technique with smart PLS 2.0M3 software has been used for data analysis. The study reveals that suppliers’ role, use of IT, inventory management and coordination among other departments are the significant contributors of retail supply chain responsiveness. On the other hand retail supply chain efficiency is found to be significantly and positively influenced by coordination, inventory management, transportation management and use of IT. The findings also show that agile supply chain strategy moderates the relationship between suppliers’ role and use of IT with retail supply chain responsiveness. The results of moderating effect test again show that lean supply chain strategy moderates the relationship between coordination and transportation management with retail supply chain efficiency. This research has implications both for business organizations and theoretical aspects with an interest in examining the determinants of retail supply chain performance. A framework has been developed incorporating the findings of this study to complement the theoretical gap of retail supply chain management. The framework is named as SIITCOS, which stands for suppliers, inventory management, information technology, transportation management, coordination and strategies. The five supply chain drivers have been proposed here as the building block of supply chain performance of retail chain stores and strategies are here to increase performance. Therefore, the outcome of this study enriches the retail supply chain management literatures by proposing a new framework which can be helpful for the retailers to manage their supply chain. Universiti Malaysia Perlis (UniMAP) Thesis en http://dspace.unimap.edu.my:80/xmlui/handle/123456789/78738 http://dspace.unimap.edu.my:80/xmlui/bitstream/123456789/78738/4/license.txt 8a4605be74aa9ea9d79846c1fba20a33 http://dspace.unimap.edu.my:80/xmlui/bitstream/123456789/78738/1/Page%201-24.pdf 4dda04cb930e46dfac16ece82f6b7f5c http://dspace.unimap.edu.my:80/xmlui/bitstream/123456789/78738/2/Full%20text.pdf 95c2957ab0ddf59887039097b664b5db http://dspace.unimap.edu.my:80/xmlui/bitstream/123456789/78738/3/SM%20Sohel.pdf 390b6ce5759caa3ef017ae2d37ed255b Universiti Malaysia Perlis (UniMAP) Business logistic Supply Chain Management (SCM) Supply chain Business -- Bangladesh Retail chain stores -- Bangladesh School of Business Innovation and Technopreneurship
institution Universiti Malaysia Perlis
collection UniMAP Institutional Repository
language English
advisor Mohd Suberi, Ab Halim, Dr.
topic Business logistic
Supply Chain Management (SCM)
Supply chain
Business -- Bangladesh
Retail chain stores -- Bangladesh
spellingShingle Business logistic
Supply Chain Management (SCM)
Supply chain
Business -- Bangladesh
Retail chain stores -- Bangladesh
Drivers of supply chain performance of retail chain stores: moderating effect of strategies
description Retail supply chain management has gained much importance as there is paucity of empirical findings related to the predictors of supply chain performance of retail chain stores. The objective of this study is to explore important drivers of supply chain performance of retail chain stores in Bangladesh. The study uses responsiveness and efficiency of retail supply chain as the performance measures. Five supply chain drivers namely suppliers’ role, use of IT, inventory management, transportation management and finally coordination have been explored as the determinants of retail supply chain performance. On the other hand two types of supply chain strategies have been tested as the moderators in this study. Agile supply chain strategy is tested as a moderator in the relationship between supply chain drivers and retail supply chain responsiveness while lean supply chain strategy is tested as a moderator in the relationship between supply chain drivers and retail supply chain efficiency. Data for the study have been collected through a structured questionnaire survey using cluster sampling method of probability sampling. Partial Least Squares Structural Equation Modeling (PLS SEM) technique with smart PLS 2.0M3 software has been used for data analysis. The study reveals that suppliers’ role, use of IT, inventory management and coordination among other departments are the significant contributors of retail supply chain responsiveness. On the other hand retail supply chain efficiency is found to be significantly and positively influenced by coordination, inventory management, transportation management and use of IT. The findings also show that agile supply chain strategy moderates the relationship between suppliers’ role and use of IT with retail supply chain responsiveness. The results of moderating effect test again show that lean supply chain strategy moderates the relationship between coordination and transportation management with retail supply chain efficiency. This research has implications both for business organizations and theoretical aspects with an interest in examining the determinants of retail supply chain performance. A framework has been developed incorporating the findings of this study to complement the theoretical gap of retail supply chain management. The framework is named as SIITCOS, which stands for suppliers, inventory management, information technology, transportation management, coordination and strategies. The five supply chain drivers have been proposed here as the building block of supply chain performance of retail chain stores and strategies are here to increase performance. Therefore, the outcome of this study enriches the retail supply chain management literatures by proposing a new framework which can be helpful for the retailers to manage their supply chain.
format Thesis
title Drivers of supply chain performance of retail chain stores: moderating effect of strategies
title_short Drivers of supply chain performance of retail chain stores: moderating effect of strategies
title_full Drivers of supply chain performance of retail chain stores: moderating effect of strategies
title_fullStr Drivers of supply chain performance of retail chain stores: moderating effect of strategies
title_full_unstemmed Drivers of supply chain performance of retail chain stores: moderating effect of strategies
title_sort drivers of supply chain performance of retail chain stores: moderating effect of strategies
granting_institution Universiti Malaysia Perlis (UniMAP)
granting_department School of Business Innovation and Technopreneurship
url http://dspace.unimap.edu.my:80/xmlui/bitstream/123456789/78738/1/Page%201-24.pdf
http://dspace.unimap.edu.my:80/xmlui/bitstream/123456789/78738/2/Full%20text.pdf
http://dspace.unimap.edu.my:80/xmlui/bitstream/123456789/78738/3/SM%20Sohel.pdf
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