Customer satisfaction towards broadband of Telekom Malaysia
Customer satisfaction is well known among service provider sectors in the last three decades. Many companies have adopted and implemented it as a high priority operational goal in order to expand their business.
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Main Author: | Wong, Chiung Kiet |
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Format: | Thesis |
Language: | English |
Published: |
2013
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Subjects: | |
Online Access: | http://ir.unimas.my/id/eprint/11252/2/Wong%2C%20Chiung%20Kiet.pdf |
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