Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan

The purpose of this study was to identify the level of Total Quality Management (TQM) principles practices based on the perception of the support staff at the Resident Office, Samarahan, Serian and Simunjan District Offices (PRPDSSS). This study also attempted to find out the respondentsʼ level of k...

Full description

Saved in:
Bibliographic Details
Main Author: Awang Hepeni, Bin Hj. Awang
Format: Thesis
Language:English
Published: 2000
Subjects:
Online Access:http://ir.unimas.my/id/eprint/3767/1/Awang%20Hepeni%20B%20Hj%20Awang%20Onget%20ft.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-unimas-ir.3767
record_format uketd_dc
spelling my-unimas-ir.37672023-04-04T01:04:28Z Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan 2000 Awang Hepeni, Bin Hj. Awang HD61 Risk Management The purpose of this study was to identify the level of Total Quality Management (TQM) principles practices based on the perception of the support staff at the Resident Office, Samarahan, Serian and Simunjan District Offices (PRPDSSS). This study also attempted to find out the respondentsʼ level of knowledge on TQM principles and their level of involvement in quality activities. 2000 Thesis http://ir.unimas.my/id/eprint/3767/ http://ir.unimas.my/id/eprint/3767/1/Awang%20Hepeni%20B%20Hj%20Awang%20Onget%20ft.pdf text en validuser masters Universiti Malaysia Sarawak (UNIMAS) Faculty of Cognitive Sciences and Human Development
institution Universiti Malaysia Sarawak
collection UNIMAS Institutional Repository
language English
topic HD61 Risk Management
spellingShingle HD61 Risk Management
Awang Hepeni, Bin Hj. Awang
Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
description The purpose of this study was to identify the level of Total Quality Management (TQM) principles practices based on the perception of the support staff at the Resident Office, Samarahan, Serian and Simunjan District Offices (PRPDSSS). This study also attempted to find out the respondentsʼ level of knowledge on TQM principles and their level of involvement in quality activities.
format Thesis
qualification_level Master's degree
author Awang Hepeni, Bin Hj. Awang
author_facet Awang Hepeni, Bin Hj. Awang
author_sort Awang Hepeni, Bin Hj. Awang
title Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
title_short Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
title_full Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
title_fullStr Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
title_full_unstemmed Persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di Pejabat Residen, pejabat-pejabat Daerah Samarahan, Serian dan Simunjan
title_sort persepsi kakitangan sokongan terhadap amalan pengurusan kualiti menyeluruh : kajian kes di pejabat residen, pejabat-pejabat daerah samarahan, serian dan simunjan
granting_institution Universiti Malaysia Sarawak (UNIMAS)
granting_department Faculty of Cognitive Sciences and Human Development
publishDate 2000
url http://ir.unimas.my/id/eprint/3767/1/Awang%20Hepeni%20B%20Hj%20Awang%20Onget%20ft.pdf
_version_ 1783727957924118528