Effective implementation of the balanced scorecard in the Sarawak Public Sector: a case study on Sarawak State Treasury Department
This paper aims to examine the use of the balanced scorecard (BSC) as a performance management tool in the Sarawak public sector, drawing on the Sarawak State Treasury Department as a case study. It seeks to identify issues and challenges, critical success factor, impact on the agency in implemen...
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Main Author: | Sharifah Rodziah, Binti Sayeed Aman Ghazali |
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Format: | Thesis |
Language: | English |
Published: |
2013
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Subjects: | |
Online Access: | http://ir.unimas.my/id/eprint/9091/1/Sharifah%20Rodziah.pdf |
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