Global virtual teams performance measuring model for global software development projects

Global virtual teams (GVTs) comprise team members who are geographically dispersed, culturally varied and mainly depend on information and communication technology (ICT) for communication. Despite the advancement of technology, achieving the efficient performance of GVTs remains a challenge. The...

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Main Author:	Gheni, Ali Yahya
Format:	Thesis
Language:	English
Published:	2017
Subjects:	Virtual work teams Employees - Rating of Job evaluation
Online Access:	http://psasir.upm.edu.my/id/eprint/68755/1/FSKTM%202018%2012%20-%20IR.pdf
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id	my-upm-ir.68755
record_format	uketd_dc
spelling	my-upm-ir.687552019-05-29T01:53:03Z Global virtual teams performance measuring model for global software development projects 2017-10 Gheni, Ali Yahya Global virtual teams (GVTs) comprise team members who are geographically dispersed, culturally varied and mainly depend on information and communication technology (ICT) for communication. Despite the advancement of technology, achieving the efficient performance of GVTs remains a challenge. The reviewed literature has highlighted the importance of training and development, organizational commitment and motivation in enhancing the performance of these teams. However, previous studies have shown that the measurement of GVT performance is lacking in terms of online training and development, organizational commitment, and motivation. Therefore, this study aims to identify the main challenges encountered by GVTs in global software development (GSD) projects; examine the relationship among online training and development, organizational commitment, motivation, and performance of GVTs in GSD projects; and propose a model. A literature review was conducted, and the conceptual model was delivered to achieve the research objectives. Subsequently, a confirmation study that included an expert review, pilot study and survey were conducted among 103 respondents. Then, the performance measurement model (PMM) for GVTs in GSD projects was proposed based on the result of the confirmation study. Finally, a prototype was developed based on the proposed model. This prototype was validated through a survey conducted among developers and project managers. The proposed PMM includes four major components, namely, performance measurement processes, mapping strategy for performance evaluation, measurements and performance analysis. Finally, the PMM was verified by experts. The result of the confirmation study showed the validity and reliability of the proposed model. The validity of the prototype was confirmed by project managers in IT companies. The result of the expert review confirmed that the PMM can assist project managers in measuring the performance of GVTs in GSD Projects. Virtual work teams Employees - Rating of Job evaluation 2017-10 Thesis http://psasir.upm.edu.my/id/eprint/68755/ http://psasir.upm.edu.my/id/eprint/68755/1/FSKTM%202018%2012%20-%20IR.pdf text en public doctoral Universiti Putra Malaysia Virtual work teams Employees - Rating of Job evaluation
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English
topic	Virtual work teams Employees - Rating of Job evaluation
spellingShingle	Virtual work teams Employees - Rating of Job evaluation Gheni, Ali Yahya Global virtual teams performance measuring model for global software development projects
description	Global virtual teams (GVTs) comprise team members who are geographically dispersed, culturally varied and mainly depend on information and communication technology (ICT) for communication. Despite the advancement of technology, achieving the efficient performance of GVTs remains a challenge. The reviewed literature has highlighted the importance of training and development, organizational commitment and motivation in enhancing the performance of these teams. However, previous studies have shown that the measurement of GVT performance is lacking in terms of online training and development, organizational commitment, and motivation. Therefore, this study aims to identify the main challenges encountered by GVTs in global software development (GSD) projects; examine the relationship among online training and development, organizational commitment, motivation, and performance of GVTs in GSD projects; and propose a model. A literature review was conducted, and the conceptual model was delivered to achieve the research objectives. Subsequently, a confirmation study that included an expert review, pilot study and survey were conducted among 103 respondents. Then, the performance measurement model (PMM) for GVTs in GSD projects was proposed based on the result of the confirmation study. Finally, a prototype was developed based on the proposed model. This prototype was validated through a survey conducted among developers and project managers. The proposed PMM includes four major components, namely, performance measurement processes, mapping strategy for performance evaluation, measurements and performance analysis. Finally, the PMM was verified by experts. The result of the confirmation study showed the validity and reliability of the proposed model. The validity of the prototype was confirmed by project managers in IT companies. The result of the expert review confirmed that the PMM can assist project managers in measuring the performance of GVTs in GSD Projects.
format	Thesis
qualification_level	Doctorate
author	Gheni, Ali Yahya
author_facet	Gheni, Ali Yahya
author_sort	Gheni, Ali Yahya
title	Global virtual teams performance measuring model for global software development projects
title_short	Global virtual teams performance measuring model for global software development projects
title_full	Global virtual teams performance measuring model for global software development projects
title_fullStr	Global virtual teams performance measuring model for global software development projects
title_full_unstemmed	Global virtual teams performance measuring model for global software development projects
title_sort	global virtual teams performance measuring model for global software development projects
granting_institution	Universiti Putra Malaysia
publishDate	2017
url	http://psasir.upm.edu.my/id/eprint/68755/1/FSKTM%202018%2012%20-%20IR.pdf
_version_	1747812627763953664

Global virtual teams performance measuring model for global software development projects

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