Total quality management practices among halal certified food SMEs in selected states of Malaysia

Considering the incidences of Shariah compliance of halal food products sold in the market, this study examines does TQM practices can influence food product with halal certification and what is the impact of food product with halal certification towards the performance of SMEs food manufactur...

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Main Author:	Abu Karim, Rizuwan
Format:	Thesis
Language:	English
Published:	2017
Subjects:	Halal food - Malaysia Total quality management Small business - Malaysia
Online Access:	http://psasir.upm.edu.my/id/eprint/68763/1/FP%202018%2035%20IR.pdf
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id	my-upm-ir.68763
record_format	uketd_dc
spelling	my-upm-ir.687632019-05-29T03:15:31Z Total quality management practices among halal certified food SMEs in selected states of Malaysia 2017-07 Abu Karim, Rizuwan Considering the incidences of Shariah compliance of halal food products sold in the market, this study examines does TQM practices can influence food product with halal certification and what is the impact of food product with halal certification towards the performance of SMEs food manufacturers. Specifically, the study examines the relationship between strategic planning, information management, top management, process management, human resource and customer focus as variables that can influence trust and safety attributes of food product with halal certification. This research also investigates the impact of trust and safety towards the organizational performance of SMEs food manufacturer. Drawing upon the integration between TQM practices and product quality as well as the impact of food safety system and organizational performance, a conceptual framework in this study is developed. A quantitative approach is employed to achieve the objective of the study. Data were collected from 200 SMEs food manufacturers via survey questionnaire developed from related literature and discussion held with practitioners. The data collected were then analysed using structural equation modelling via WarpPLS 4.0. The findings of this study indicated that strategic planning had significant positive relationship with trust and safety. Information management also found had significant positive relationship with trust and safety. Findings also demonstrated that there is a significant positive relationship between top management and trust as well as safety. Moreover, findings indicated that process management only had positive significant relationship with trust. In addition, findings also shown that human resource only had positive significant relationship with safety. As for the impact of trust and safety towards performance of the certified halal SMEs food manufacturers, this study found that trust and safety have a significant impact on organizational performance. Examining the elements that can be used by food manufacturers in Malaysia, findings of this study explains how the halal food production process can be improved. The conceptual framework also serves as a foundation to improve the performance of food manufacturers. Halal food - Malaysia Total quality management Small business - Malaysia 2017-07 Thesis http://psasir.upm.edu.my/id/eprint/68763/ http://psasir.upm.edu.my/id/eprint/68763/1/FP%202018%2035%20IR.pdf text en public doctoral Universiti Putra Malaysia Halal food - Malaysia Total quality management Small business - Malaysia
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English
topic	Halal food - Malaysia Total quality management Small business - Malaysia
spellingShingle	Halal food - Malaysia Total quality management Small business - Malaysia Abu Karim, Rizuwan Total quality management practices among halal certified food SMEs in selected states of Malaysia
description	Considering the incidences of Shariah compliance of halal food products sold in the market, this study examines does TQM practices can influence food product with halal certification and what is the impact of food product with halal certification towards the performance of SMEs food manufacturers. Specifically, the study examines the relationship between strategic planning, information management, top management, process management, human resource and customer focus as variables that can influence trust and safety attributes of food product with halal certification. This research also investigates the impact of trust and safety towards the organizational performance of SMEs food manufacturer. Drawing upon the integration between TQM practices and product quality as well as the impact of food safety system and organizational performance, a conceptual framework in this study is developed. A quantitative approach is employed to achieve the objective of the study. Data were collected from 200 SMEs food manufacturers via survey questionnaire developed from related literature and discussion held with practitioners. The data collected were then analysed using structural equation modelling via WarpPLS 4.0. The findings of this study indicated that strategic planning had significant positive relationship with trust and safety. Information management also found had significant positive relationship with trust and safety. Findings also demonstrated that there is a significant positive relationship between top management and trust as well as safety. Moreover, findings indicated that process management only had positive significant relationship with trust. In addition, findings also shown that human resource only had positive significant relationship with safety. As for the impact of trust and safety towards performance of the certified halal SMEs food manufacturers, this study found that trust and safety have a significant impact on organizational performance. Examining the elements that can be used by food manufacturers in Malaysia, findings of this study explains how the halal food production process can be improved. The conceptual framework also serves as a foundation to improve the performance of food manufacturers.
format	Thesis
qualification_level	Doctorate
author	Abu Karim, Rizuwan
author_facet	Abu Karim, Rizuwan
author_sort	Abu Karim, Rizuwan
title	Total quality management practices among halal certified food SMEs in selected states of Malaysia
title_short	Total quality management practices among halal certified food SMEs in selected states of Malaysia
title_full	Total quality management practices among halal certified food SMEs in selected states of Malaysia
title_fullStr	Total quality management practices among halal certified food SMEs in selected states of Malaysia
title_full_unstemmed	Total quality management practices among halal certified food SMEs in selected states of Malaysia
title_sort	total quality management practices among halal certified food smes in selected states of malaysia
granting_institution	Universiti Putra Malaysia
publishDate	2017
url	http://psasir.upm.edu.my/id/eprint/68763/1/FP%202018%2035%20IR.pdf
_version_	1747812628732837888

Total quality management practices among halal certified food SMEs in selected states of Malaysia

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