Formality shifts in management meetings

Studies on Business English (BE) are becoming a growing interest with the trend in past studies moving from the importance of BE to improving it. The main objective of this study is to analyze formality shifts in management meetings. It’s specific objectives include the analysis of linguistic devic...

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Main Author:	Mohd Johari, Muhammad Danis
Format:	Thesis
Language:	English
Published:	2016
Subjects:	English language Meetings - Business English
Online Access:	http://psasir.upm.edu.my/id/eprint/68907/1/FBMK%202016%2070%20IR.pdf
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id	my-upm-ir.68907
record_format	uketd_dc
spelling	my-upm-ir.689072019-06-17T02:04:19Z Formality shifts in management meetings 2016-08 Mohd Johari, Muhammad Danis Studies on Business English (BE) are becoming a growing interest with the trend in past studies moving from the importance of BE to improving it. The main objective of this study is to analyze formality shifts in management meetings. It’s specific objectives include the analysis of linguistic devices, language strategies, and the effects of power-play in order to see how all of these contribute to formality shifts in the meetings. Heylighen and Dewaele (1999) provided a theoretical framework to analyze the overall formality of a setting but lacked sufficient explanation on the factors of formality. This study adapted their framework and also from past studies on formality such as by Rogerson-Revell (2007). Conversational Analysis (CA) was used to analyze the transcribed data. Findings revealed that informality is caused by an increased in shared context which creates shorter and more casual turn takings as seen through the use of small talk and humour caused digression during a meeting. Furthermore, discourse markers were used to shift the meeting to being formal. Interestingly, the shift from formal to informal in a meeting was dependent on the manager’s participation. Meetings had more formality when the manager was present as lower ranked participants were less informal in the attempt to manage rapport. In conclusion, the participants’ position in the company determines the manner of speech being used in a meeting which results in the linguistic devices that cause change in a meeting’s formality. English language Meetings - Business English 2016-08 Thesis http://psasir.upm.edu.my/id/eprint/68907/ http://psasir.upm.edu.my/id/eprint/68907/1/FBMK%202016%2070%20IR.pdf text en public masters Universiti Putra Malaysia English language Meetings - Business English
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English
topic	English language Meetings - Business English
spellingShingle	English language Meetings - Business English Mohd Johari, Muhammad Danis Formality shifts in management meetings
description	Studies on Business English (BE) are becoming a growing interest with the trend in past studies moving from the importance of BE to improving it. The main objective of this study is to analyze formality shifts in management meetings. It’s specific objectives include the analysis of linguistic devices, language strategies, and the effects of power-play in order to see how all of these contribute to formality shifts in the meetings. Heylighen and Dewaele (1999) provided a theoretical framework to analyze the overall formality of a setting but lacked sufficient explanation on the factors of formality. This study adapted their framework and also from past studies on formality such as by Rogerson-Revell (2007). Conversational Analysis (CA) was used to analyze the transcribed data. Findings revealed that informality is caused by an increased in shared context which creates shorter and more casual turn takings as seen through the use of small talk and humour caused digression during a meeting. Furthermore, discourse markers were used to shift the meeting to being formal. Interestingly, the shift from formal to informal in a meeting was dependent on the manager’s participation. Meetings had more formality when the manager was present as lower ranked participants were less informal in the attempt to manage rapport. In conclusion, the participants’ position in the company determines the manner of speech being used in a meeting which results in the linguistic devices that cause change in a meeting’s formality.
format	Thesis
qualification_level	Master's degree
author	Mohd Johari, Muhammad Danis
author_facet	Mohd Johari, Muhammad Danis
author_sort	Mohd Johari, Muhammad Danis
title	Formality shifts in management meetings
title_short	Formality shifts in management meetings
title_full	Formality shifts in management meetings
title_fullStr	Formality shifts in management meetings
title_full_unstemmed	Formality shifts in management meetings
title_sort	formality shifts in management meetings
granting_institution	Universiti Putra Malaysia
publishDate	2016
url	http://psasir.upm.edu.my/id/eprint/68907/1/FBMK%202016%2070%20IR.pdf
_version_	1747812647184629760

Formality shifts in management meetings

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