Web application as intermediary tool for managing crowdtesting in public service software project

Software testing is important to ensure correctness of the software, gaining confidence from stakeholders, and contributing towards achieving high quality software. One approach to conduct software testing is through crowdtesting. It allows people from the crowd to test a particular software using t...

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Main Author: Mustapha, Mohd Syahmi
Format: Thesis
Language:English
Published: 2019
Subjects:
Online Access:http://psasir.upm.edu.my/id/eprint/83824/1/FSKTM%202019%2014%20-%20IR.pdf
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spelling my-upm-ir.838242020-10-21T06:56:57Z Web application as intermediary tool for managing crowdtesting in public service software project 2019 Mustapha, Mohd Syahmi Software testing is important to ensure correctness of the software, gaining confidence from stakeholders, and contributing towards achieving high quality software. One approach to conduct software testing is through crowdtesting. It allows people from the crowd to test a particular software using their own devices in real environment. Currently in public service sector there is no existing intermediary tool to manage crowdtesting activities for public service software project. Therefore, public service software project relied on common testing approaches such as testing by internal employees or outsourced to specific suppliers, that in turn making public service software projects facing the risk of inadequate testing. This study intends to determine whether the implementation of crowdtesting is able to address the problems of inadequate testing in public service software project and to propose a web application as intermediary tool for crowdtesting in public service. This study employed interviews and survey with IT practitioners in public service sector to understand the applicability of crowdtesting in public service and specifications for the proposed intermediary tool. The intermediary tool were then evaluated through case study to determine its effectiveness to manage crowdtesting for public service software project. Based on the evaluation, it shows that most of the participant agree that the intermediary tool shows effectiveness in terms of defect detection, cost benefit, time, and testing coverage. Computer software - Testing Computer software 2019 Thesis http://psasir.upm.edu.my/id/eprint/83824/ http://psasir.upm.edu.my/id/eprint/83824/1/FSKTM%202019%2014%20-%20IR.pdf text en public masters Universiti Putra Malaysia Computer software - Testing Computer software Said, Mar Yah @ Mek Yah
institution Universiti Putra Malaysia
collection PSAS Institutional Repository
language English
advisor Said, Mar Yah @ Mek Yah
topic Computer software - Testing
Computer software

spellingShingle Computer software - Testing
Computer software

Mustapha, Mohd Syahmi
Web application as intermediary tool for managing crowdtesting in public service software project
description Software testing is important to ensure correctness of the software, gaining confidence from stakeholders, and contributing towards achieving high quality software. One approach to conduct software testing is through crowdtesting. It allows people from the crowd to test a particular software using their own devices in real environment. Currently in public service sector there is no existing intermediary tool to manage crowdtesting activities for public service software project. Therefore, public service software project relied on common testing approaches such as testing by internal employees or outsourced to specific suppliers, that in turn making public service software projects facing the risk of inadequate testing. This study intends to determine whether the implementation of crowdtesting is able to address the problems of inadequate testing in public service software project and to propose a web application as intermediary tool for crowdtesting in public service. This study employed interviews and survey with IT practitioners in public service sector to understand the applicability of crowdtesting in public service and specifications for the proposed intermediary tool. The intermediary tool were then evaluated through case study to determine its effectiveness to manage crowdtesting for public service software project. Based on the evaluation, it shows that most of the participant agree that the intermediary tool shows effectiveness in terms of defect detection, cost benefit, time, and testing coverage.
format Thesis
qualification_level Master's degree
author Mustapha, Mohd Syahmi
author_facet Mustapha, Mohd Syahmi
author_sort Mustapha, Mohd Syahmi
title Web application as intermediary tool for managing crowdtesting in public service software project
title_short Web application as intermediary tool for managing crowdtesting in public service software project
title_full Web application as intermediary tool for managing crowdtesting in public service software project
title_fullStr Web application as intermediary tool for managing crowdtesting in public service software project
title_full_unstemmed Web application as intermediary tool for managing crowdtesting in public service software project
title_sort web application as intermediary tool for managing crowdtesting in public service software project
granting_institution Universiti Putra Malaysia
publishDate 2019
url http://psasir.upm.edu.my/id/eprint/83824/1/FSKTM%202019%2014%20-%20IR.pdf
_version_ 1747813421270695936