Antecedents of Organizational Citizenship Behavior of Human Resource Managers in the Public Sector
The main purpose of this research was to determine the antecedents of organizational citizenship behavior of human resource manager s in the public sector. This study tested the direct and mediated models consisting of organizational citizenship behavior as the dependent variable. The independent...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English English |
| Published: |
2009
|
| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/9416/1/FPP_2009_11.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | The main purpose of this research was to determine the antecedents of
organizational citizenship behavior of human resource manager s in the public
sector. This study tested the direct and mediated models consisting of
organizational citizenship behavior as the dependent variable. The independent
variables included transformational leadership, transactional leadership,
distributive justice, procedural justice, interactional justice, organizational tenure,
organizational inflexibility, organizational formalization, task characteristic,
individualistic behavior, collective behavior, and power distance. Leader member
exchange, perceived organizational support, and trust in the manager
were as the mediators. Two hundred and twenty staff from Iran and one hundred sixty two staff from Malaysia participated in this study. All the staff
members were in the public sector.
Results of the direct and mediated models revealed that there was a positive
relationship between transformational and transactional leadership behavior;
leader-member exchange, perceived organizational support, trust in the
manager, task characteristics and organizational citizenship behavior among
staff (managers and employees) in Iran and Malaysia. Leader-member
exchange mediated the relationships between a) transformational leadership
behavior, b) transactional leadership behavior, c) interactional justice and
organizational citizenship behavior in Iran. However, in Malaysia, leader member
exchange was not a mediator. |
|---|