Airbnb customers’ service quality and satisfaction with big data approach
A desire for sustainability, enjoyment of activities and financial gain, which has sparked a growing interest among researchers and businesses, drives the sharing economy phenomenon. The sharing economy enables people to sell services through reputable online platforms such as Uber or Airbnb. Thi...
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Main Author: | Ding, Kai |
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Format: | Thesis |
Language: | English |
Published: |
2021
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Subjects: | |
Online Access: | http://psasir.upm.edu.my/id/eprint/99375/1/DING%20KAI%20-%20IR.pdf |
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