A Survey on Total Quality Management Implementation in Malaysian Manufacturing Companies

The manufacturing sector plays a significant role in the success of the industrial development in Malaysia and contributes significantly to the Malaysian economy. With market globalisation, Malaysian manufacturing companies (MMC) must improve their competitiveness to face the stiff challenges in...

Full description

Saved in:

Bibliographic Details
Main Author:	Tan, Hui Mieng
Format:	Thesis
Language:	English English
Published:	1997
Subjects:	Total quality management - Malaysia - Case studies
Online Access:	http://psasir.upm.edu.my/id/eprint/9994/1/FK_1997_1_A.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-upm-ir.9994
record_format	uketd_dc
spelling	my-upm-ir.99942011-09-07T09:03:51Z A Survey on Total Quality Management Implementation in Malaysian Manufacturing Companies 1997-02 Tan, Hui Mieng The manufacturing sector plays a significant role in the success of the industrial development in Malaysia and contributes significantly to the Malaysian economy. With market globalisation, Malaysian manufacturing companies (MMC) must improve their competitiveness to face the stiff challenges in both domestic or international marketplaces. In today's marketplace, quality has become the main focus for better competitiveness. Hence, Total Quality Management (TQM), the latest and most comprehensive quality management philosophy that is capable of improving factors determining competitiveness, is the strategy recommended for improving MMC's competitiveness. In this thesis, a survey was carried out on MMC to understand their quality management status. The survey found many opportunities for improvements in MMC's TQM implementation. On the basis of the survey and literature review, a four-step implementation approach on the foundation of ISO 9000 was formulated to implement TQM in MMC. The four steps were : obtain ISO 9000 certification, understand the differences and similarities between ISO 9000 and TQM, implement TQM, and continue improvements. The success in implementing all four steps will lead to improved competitiveness of MMC through Total Quality Management. Total quality management - Malaysia - Case studies 1997-02 Thesis http://psasir.upm.edu.my/id/eprint/9994/ http://psasir.upm.edu.my/id/eprint/9994/1/FK_1997_1_A.pdf application/pdf en public masters Universiti Putra Malaysia Total quality management - Malaysia - Case studies Faculty of Engineering English
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English English
topic	Total quality management - Malaysia - Case studies
spellingShingle	Total quality management - Malaysia - Case studies Tan, Hui Mieng A Survey on Total Quality Management Implementation in Malaysian Manufacturing Companies
description	The manufacturing sector plays a significant role in the success of the industrial development in Malaysia and contributes significantly to the Malaysian economy. With market globalisation, Malaysian manufacturing companies (MMC) must improve their competitiveness to face the stiff challenges in both domestic or international marketplaces. In today's marketplace, quality has become the main focus for better competitiveness. Hence, Total Quality Management (TQM), the latest and most comprehensive quality management philosophy that is capable of improving factors determining competitiveness, is the strategy recommended for improving MMC's competitiveness. In this thesis, a survey was carried out on MMC to understand their quality management status. The survey found many opportunities for improvements in MMC's TQM implementation. On the basis of the survey and literature review, a four-step implementation approach on the foundation of ISO 9000 was formulated to implement TQM in MMC. The four steps were : obtain ISO 9000 certification, understand the differences and similarities between ISO 9000 and TQM, implement TQM, and continue improvements. The success in implementing all four steps will lead to improved competitiveness of MMC through Total Quality Management.
format	Thesis
qualification_level	Master's degree
author	Tan, Hui Mieng
author_facet	Tan, Hui Mieng
author_sort	Tan, Hui Mieng
title	A Survey on Total Quality Management Implementation in Malaysian Manufacturing Companies
title_short	A Survey on Total Quality Management Implementation in Malaysian Manufacturing Companies
title_full	A Survey on Total Quality Management Implementation in Malaysian Manufacturing Companies
title_fullStr	A Survey on Total Quality Management Implementation in Malaysian Manufacturing Companies
title_full_unstemmed	A Survey on Total Quality Management Implementation in Malaysian Manufacturing Companies
title_sort	survey on total quality management implementation in malaysian manufacturing companies
granting_institution	Universiti Putra Malaysia
granting_department	Faculty of Engineering
publishDate	1997
url	http://psasir.upm.edu.my/id/eprint/9994/1/FK_1997_1_A.pdf
_version_	1747811040945504256

A Survey on Total Quality Management Implementation in Malaysian Manufacturing Companies

Similar Items