Development And Testing Of Conflict Management Training Module For Counsellors
This study was to determine the counsellor trainee’s needs in managing conflict in group counselling, and to develop and test a conflict management training module. The study applied the sequential exploratory research design by combining the phenomenological approach with the one-group pretest-post...
Saved in:
| id |
my-usim-ddms-13025 |
|---|---|
| record_format |
uketd_dc |
| institution |
Universiti Sains Islam Malaysia |
| collection |
USIM Institutional Repository |
| language |
en_US |
| topic |
conflict counsellor |
| spellingShingle |
conflict counsellor Asmah Ismail Development And Testing Of Conflict Management Training Module For Counsellors |
| description |
This study was to determine the counsellor trainee’s needs in managing conflict in group counselling, and to develop and test a conflict management training module. The study applied the sequential exploratory research design by combining the phenomenological approach with the one-group pretest-posttest experimental design. The phenomenological approach explored the trainees’ experience with conflict and group leadership functions while the second design assessed the effects of the training module. To collect phenomenological data, semi-structered interviews were conducted with 12 subjects (female=8, male=4, mean age=27.3) from the Guidance and Counseling graduate program. The interview data was analysed using the phenomenological analysis to identify the themes and subthemes which were used to develop a conflict management training module. The module consisted of six 2-hour sessions focusing on group leadership functions, conflicts, and conflict management strategies. The module has content validity of .80. To test the module effects, a set of questionnaires was developed and administered before and after the execution of the training module. A pilot test on the questionnaires showed that the validity coefficients were from .84 to .93 and the reliability coefficients range from .62 to .88, thus providing evidence that the instruments are of good validity and reliability. Thirty one graduate students (female=24, male=7, mean age=28.4) from the Guidance and Counselling program were chosen through simple random sampling to participate in the training workshop. The quantitative data was analysed using the inferential statistics, the paired-sample t-test. The significant level was set at .05. The results from the pretest and posttest scores show significant increment after the trainees completed the module. They report gaining more knowledge on conflicts (t(30)= 17.977, p≤.05), becoming competent at managing conflicts (t(30)= 17.422, p≤.05), and having more favourable attitude towards conflict (t(30)= 7.655, p≤.05) and towards group leadership functions (t(30)= 7.712, p≤.05). The study proposes that future research explores the gender and cultural influences on the concept of leadership in group counselling and conflict management strategies, It also suggests that training and supervision be made available for counsellor trainees and counsellors in general to continuously upgrade their group skills, in particular intervention skills to manage conflict constructively. |
| format |
Thesis |
| author |
Asmah Ismail |
| author_facet |
Asmah Ismail |
| author_sort |
Asmah Ismail |
| title |
Development And Testing Of Conflict Management Training Module For Counsellors |
| title_short |
Development And Testing Of Conflict Management Training Module For Counsellors |
| title_full |
Development And Testing Of Conflict Management Training Module For Counsellors |
| title_fullStr |
Development And Testing Of Conflict Management Training Module For Counsellors |
| title_full_unstemmed |
Development And Testing Of Conflict Management Training Module For Counsellors |
| title_sort |
development and testing of conflict management training module for counsellors |
| granting_institution |
Universiti Sains Islam Malaysia |
| url |
https://oarep.usim.edu.my/bitstreams/2c801ea6-723f-4d27-8186-b565666da1e3/download https://oarep.usim.edu.my/bitstreams/3d99189e-5569-4eca-98b2-a62a5edddfd8/download https://oarep.usim.edu.my/bitstreams/4f7e35dc-ef80-4b51-b9b7-52ba0deba38a/download https://oarep.usim.edu.my/bitstreams/a0d8faf7-4537-4d88-8996-a5e165fd9539/download https://oarep.usim.edu.my/bitstreams/e28ac621-e2da-4ddc-8407-85790f8048dd/download https://oarep.usim.edu.my/bitstreams/8248cc8a-e96e-4689-9f75-84a982fdcc95/download https://oarep.usim.edu.my/bitstreams/a29d740d-2f6f-44ef-adf6-59385dde23b4/download https://oarep.usim.edu.my/bitstreams/49344edf-df6d-47f1-a7c1-70d0b0727b54/download https://oarep.usim.edu.my/bitstreams/01397778-a5bc-4abb-81dd-aa4320e9e643/download |
| _version_ |
1812444893767794688 |
| spelling |
my-usim-ddms-130252024-05-29T20:13:04Z Development And Testing Of Conflict Management Training Module For Counsellors Asmah Ismail This study was to determine the counsellor trainee’s needs in managing conflict in group counselling, and to develop and test a conflict management training module. The study applied the sequential exploratory research design by combining the phenomenological approach with the one-group pretest-posttest experimental design. The phenomenological approach explored the trainees’ experience with conflict and group leadership functions while the second design assessed the effects of the training module. To collect phenomenological data, semi-structered interviews were conducted with 12 subjects (female=8, male=4, mean age=27.3) from the Guidance and Counseling graduate program. The interview data was analysed using the phenomenological analysis to identify the themes and subthemes which were used to develop a conflict management training module. The module consisted of six 2-hour sessions focusing on group leadership functions, conflicts, and conflict management strategies. The module has content validity of .80. To test the module effects, a set of questionnaires was developed and administered before and after the execution of the training module. A pilot test on the questionnaires showed that the validity coefficients were from .84 to .93 and the reliability coefficients range from .62 to .88, thus providing evidence that the instruments are of good validity and reliability. Thirty one graduate students (female=24, male=7, mean age=28.4) from the Guidance and Counselling program were chosen through simple random sampling to participate in the training workshop. The quantitative data was analysed using the inferential statistics, the paired-sample t-test. The significant level was set at .05. The results from the pretest and posttest scores show significant increment after the trainees completed the module. They report gaining more knowledge on conflicts (t(30)= 17.977, p≤.05), becoming competent at managing conflicts (t(30)= 17.422, p≤.05), and having more favourable attitude towards conflict (t(30)= 7.655, p≤.05) and towards group leadership functions (t(30)= 7.712, p≤.05). The study proposes that future research explores the gender and cultural influences on the concept of leadership in group counselling and conflict management strategies, It also suggests that training and supervision be made available for counsellor trainees and counsellors in general to continuously upgrade their group skills, in particular intervention skills to manage conflict constructively. Universiti Sains Islam Malaysia 2015-02 Thesis en_US https://oarep.usim.edu.my/handle/123456789/13025 https://oarep.usim.edu.my/bitstreams/892d3881-fc94-4adf-b411-ad25934413ea/download 8a4605be74aa9ea9d79846c1fba20a33 https://oarep.usim.edu.my/bitstreams/2c801ea6-723f-4d27-8186-b565666da1e3/download d026ac3f13c83818d9e3f8cb6902a563 https://oarep.usim.edu.my/bitstreams/3d99189e-5569-4eca-98b2-a62a5edddfd8/download cb2527da3748e5fb05923bc3cffe0f47 https://oarep.usim.edu.my/bitstreams/4f7e35dc-ef80-4b51-b9b7-52ba0deba38a/download 6e62d82e19cc90ed068807c780b71ad0 https://oarep.usim.edu.my/bitstreams/a0d8faf7-4537-4d88-8996-a5e165fd9539/download 31804364a62a08ce2ed8cddf5dc1fbd0 https://oarep.usim.edu.my/bitstreams/e28ac621-e2da-4ddc-8407-85790f8048dd/download d4001c29695dea18cc4ae28582429105 https://oarep.usim.edu.my/bitstreams/8248cc8a-e96e-4689-9f75-84a982fdcc95/download 7829ffe7b4d0d014a8fb917cd9b844ee https://oarep.usim.edu.my/bitstreams/a29d740d-2f6f-44ef-adf6-59385dde23b4/download a7ba8fb98ebd194dc9b8dc54547c5c3f https://oarep.usim.edu.my/bitstreams/49344edf-df6d-47f1-a7c1-70d0b0727b54/download 0513b162441f2058d2c70cc92b68cb23 https://oarep.usim.edu.my/bitstreams/01397778-a5bc-4abb-81dd-aa4320e9e643/download 6edcacaf8a9a70105ce3f6836863e18a https://oarep.usim.edu.my/bitstreams/c9bb68e2-c9fc-4adc-85c9-c90aa5ad53f6/download 68b329da9893e34099c7d8ad5cb9c940 https://oarep.usim.edu.my/bitstreams/7e7dbdcf-9b59-41c0-ae06-2364138938ef/download 35d5a9f1fabc96ebf094622d20e0ae83 https://oarep.usim.edu.my/bitstreams/06248811-5cb3-4b25-b62a-de6fa858889e/download 4cd8a303e123f0d6276cf3716359a9b0 https://oarep.usim.edu.my/bitstreams/a5eff738-8ada-4a4c-ac64-391e5790797d/download f8e02f37010c5a38b4b7747b169de886 https://oarep.usim.edu.my/bitstreams/0fbf7c08-1f2a-4f5c-bb07-6e37039359ab/download 0027baaada2acf6bf58ef12497fe8338 https://oarep.usim.edu.my/bitstreams/4e8f627e-93b0-4168-875d-84507a6bd3bc/download f11ebb5f02434971b81b74ab992748bb https://oarep.usim.edu.my/bitstreams/4b44843d-6640-48e1-8742-1557960a48c3/download 3bf4454c3babbc4c853d228894283e58 https://oarep.usim.edu.my/bitstreams/603e580c-61a2-40e1-8b89-0d254dc722d7/download 67e866c735744ec6037b77b623ee022d https://oarep.usim.edu.my/bitstreams/2b90cda9-ed8d-44fe-a4a9-27f130925aad/download 985bea2b796b00e8b4fc8ab86254fe5d conflict counsellor |