أثر تطبيق الذكاء الاصطناعي والاتصال الإداري في تحسين الأداء المؤسسي في وزارة الداخلية بدولة الإمارات العربية المتحدة: عملية اتخاذ القرار متغير وسيط

This study aimed to investigate the impact of applying artificial intelligence and administrative communication on improving institutional performance in the Ministry of Interior in the United Arab Emirates, and the role of variable decision-making as a mediating in the relationship between the a...

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Main Authors: شيخة سيف محمد المنصوري, Shaikha Saif Mohammad Al-Mansoori
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Language:en_US
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spelling my-usim-ddms-131632024-05-29T05:45:54Z أثر تطبيق الذكاء الاصطناعي والاتصال الإداري في تحسين الأداء المؤسسي في وزارة الداخلية بدولة الإمارات العربية المتحدة: عملية اتخاذ القرار متغير وسيط ‘Athar tatbiqi al-dhaka’ al-astona’a wa al-itisal al-idari fi tahsin al-‘ada al-mu’asasi fi wazarat wazarat al-dakhiliyyah bi-dawlat al-imarat al-‘Arabiyyat al-muttahidahh : ‘amaliyah ittikhadh al-qarar mutghayran wasytan شيخة سيف محمد المنصوري Shaikha Saif Mohammad Al-Mansoori This study aimed to investigate the impact of applying artificial intelligence and administrative communication on improving institutional performance in the Ministry of Interior in the United Arab Emirates, and the role of variable decision-making as a mediating in the relationship between the application of artificial intelligence and administrative communication and improving institutional performance. The study employed descriptive-analytical and quantitative approaches. The study population reached (17291) employees from among the leaders, administrators, and technicians in the ministry, and a stratified random sample of (376) was chosen. The study measurement instrument was utilized which consisted of (47) items distributed over five axes, namely, personal data, artificial intelligence, administrative communication, decision-making, and performance improvement. The statistical program (SPSS) was used for descriptive analyzes and primary analysis, and the structural modelling equation program (Smart-PLS) was used to test the hypotheses of the study. The results concluded that there is a direct statistical effect of the application of artificial intelligence on improving institutional performance. As well as a statistically significant effect of administrative communication on improving institutional performance, and the existence of an effect for decision-making as a mediating in the relationship between the mentioned variables above, as well as between administrative communication and improving institutional performance in the Ministry of Interior, and the results indicated the validity of decision-making as a mediating variable in the relationship between Artificial intelligence and administrative communication on improving institutional performance in the Ministry of Interior in the United Arab Emirates. The study recommended many recommendations, including the need to work on improving policies and strategies that facilitate and control the decision-making process. As well as to attempt to apply one of the successful international experiences in the use of artificial intelligence technology to further develop and improve methods of administrative communication and institutional performance, the study did not neglect to recommend the need to amend the policies and strategies of the Ministry of Interior in line with the rapid developments in today's world. Universiti Sains Islam Malaysia 2023-06 Thesis en_US https://oarep.usim.edu.my/handle/123456789/13163 https://oarep.usim.edu.my/bitstreams/7cf8d0c3-4220-458f-ab99-645d07adab13/download 8a4605be74aa9ea9d79846c1fba20a33 Artificial intelligence. Technological innovations Artificial intelligence--Case studies--United Arab Emirates Artificial intelligence--Government policy
institution Universiti Sains Islam Malaysia
collection USIM Institutional Repository
language en_US
topic Artificial intelligence.
Technological innovations
Artificial intelligence--Case studies--United Arab Emirates
Artificial intelligence--Government policy
spellingShingle Artificial intelligence.
Technological innovations
Artificial intelligence--Case studies--United Arab Emirates
Artificial intelligence--Government policy
شيخة سيف محمد المنصوري
Shaikha Saif Mohammad Al-Mansoori
أثر تطبيق الذكاء الاصطناعي والاتصال الإداري في تحسين الأداء المؤسسي في وزارة الداخلية بدولة الإمارات العربية المتحدة: عملية اتخاذ القرار متغير وسيط
description This study aimed to investigate the impact of applying artificial intelligence and administrative communication on improving institutional performance in the Ministry of Interior in the United Arab Emirates, and the role of variable decision-making as a mediating in the relationship between the application of artificial intelligence and administrative communication and improving institutional performance. The study employed descriptive-analytical and quantitative approaches. The study population reached (17291) employees from among the leaders, administrators, and technicians in the ministry, and a stratified random sample of (376) was chosen. The study measurement instrument was utilized which consisted of (47) items distributed over five axes, namely, personal data, artificial intelligence, administrative communication, decision-making, and performance improvement. The statistical program (SPSS) was used for descriptive analyzes and primary analysis, and the structural modelling equation program (Smart-PLS) was used to test the hypotheses of the study. The results concluded that there is a direct statistical effect of the application of artificial intelligence on improving institutional performance. As well as a statistically significant effect of administrative communication on improving institutional performance, and the existence of an effect for decision-making as a mediating in the relationship between the mentioned variables above, as well as between administrative communication and improving institutional performance in the Ministry of Interior, and the results indicated the validity of decision-making as a mediating variable in the relationship between Artificial intelligence and administrative communication on improving institutional performance in the Ministry of Interior in the United Arab Emirates. The study recommended many recommendations, including the need to work on improving policies and strategies that facilitate and control the decision-making process. As well as to attempt to apply one of the successful international experiences in the use of artificial intelligence technology to further develop and improve methods of administrative communication and institutional performance, the study did not neglect to recommend the need to amend the policies and strategies of the Ministry of Interior in line with the rapid developments in today's world.
format Thesis
author شيخة سيف محمد المنصوري
Shaikha Saif Mohammad Al-Mansoori
author_facet شيخة سيف محمد المنصوري
Shaikha Saif Mohammad Al-Mansoori
author_sort شيخة سيف محمد المنصوري
title أثر تطبيق الذكاء الاصطناعي والاتصال الإداري في تحسين الأداء المؤسسي في وزارة الداخلية بدولة الإمارات العربية المتحدة: عملية اتخاذ القرار متغير وسيط
title_short أثر تطبيق الذكاء الاصطناعي والاتصال الإداري في تحسين الأداء المؤسسي في وزارة الداخلية بدولة الإمارات العربية المتحدة: عملية اتخاذ القرار متغير وسيط
title_full أثر تطبيق الذكاء الاصطناعي والاتصال الإداري في تحسين الأداء المؤسسي في وزارة الداخلية بدولة الإمارات العربية المتحدة: عملية اتخاذ القرار متغير وسيط
title_fullStr أثر تطبيق الذكاء الاصطناعي والاتصال الإداري في تحسين الأداء المؤسسي في وزارة الداخلية بدولة الإمارات العربية المتحدة: عملية اتخاذ القرار متغير وسيط
title_full_unstemmed أثر تطبيق الذكاء الاصطناعي والاتصال الإداري في تحسين الأداء المؤسسي في وزارة الداخلية بدولة الإمارات العربية المتحدة: عملية اتخاذ القرار متغير وسيط
title_sort أثر تطبيق الذكاء الاصطناعي والاتصال الإداري في تحسين الأداء المؤسسي في وزارة الداخلية بدولة الإمارات العربية المتحدة: عملية اتخاذ القرار متغير وسيط
granting_institution Universiti Sains Islam Malaysia
_version_ 1812444822018981888