The Impacts Of Financial Management, Social Network, Platform And The Mediation Of Business Intelligence On The Performance Of Equity Crowdfunding Funded Firms In Malaysia

The efficiency of business entities in manipulating the existing resources and tracking the opportunities available is an advantage to ensure that the business continues to grow, be competitive and sustainable. Often associated firms, especially those involving small and medium enterprises (SMEs)...

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Bibliographic Details
Main Author: Siti Fatimah binti Mohd Kassim
Format: Thesis
Language:en_US
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Summary:The efficiency of business entities in manipulating the existing resources and tracking the opportunities available is an advantage to ensure that the business continues to grow, be competitive and sustainable. Often associated firms, especially those involving small and medium enterprises (SMEs), face financial constraints and issues related to their financial management (FM). The introduction of equity crowdfunding (ECF) has given a new dimension of alternative finance in Malaysia. Since its introduction in 2015 until 2019, 77 issuers have successfully secured ECF funds. The ECF ecosystem demonstrates that ECF platforms (PP) play a role in uniting fundraisers to help SMEs raise funds and investors to reap investment returns. Thus, the study is based on the ECF ecosystem, which looking at the internal (IF) and external factors (EF). IF is the aspect of financial management, which includes a computerized accounting system (AIS), financial analysis (FAR), financial planning (FPC), and working capital management (WCM). Meanwhile, EFs are the social network (SN) and ECF platform (PP). The hypotheses drew that these factors positively affect the performance of the firm. This performance is measured according to financial measurements (Model 1) and customer performance (CP) (Model 2). Digital questionnaires were sent covering a population of 231 respondents, representing 77 issuers who successfully raised ECF funds in 2016-2019. To ensure that the survey reached the respondents, this study used "authority of sender" and "pleading for help" approaches. Only 92 respondents met the required criteria. This study adopts RBV theory as an underpinning theory and the integration with the Signaling Theory, the Theory of Financial Bricolage and Social Capital were the supporting theories. This study used SPSS 20.0 and Smart-PLS 3.0 for data analysis. The results found that the determination of the measurement basis is significant because the results obtained vary. Model 1 only supports FPC, while Model 2 supports AIS, FPC, WCM, and PP. PP has a substantial effect on CP. However, FPC shows adverse effects. Perhaps, it is due to the financial planning fails to consider factors that can increase customers’ performance. Today, to be competitive, business entities are not immune to the influence of rapidly evolving technology. Thus, this study considers business intelligence (BI) factors influencing FAR and FPC, and subsequently, firm performance. BI partially affects performance for both models. This study also opens up space for future research: (i) to investigate the extent of loan-based crowdfunding (P2P)’s effect on SME performance and to compare ECF and P2P on SME resilience; (ii) the driving factors influencing SMEs in Malaysia to obtain ECF funds; (iii) the impact of Covid-19 on ECF and P2P platforms that are still active during the pandemic; and (iv) a study on the performance of ECFs using Sharia-based products available in Malaysia. Finally, this study can be used as an entrepreneurship module to provide information to existing entrepreneurs and government agencies such as MARA and SME Corp. SMEs can gain more information and knowledge about the potential of ECFs. Early exposure for entrepreneurship students to the flexibility of crowdfunding, particularly ECF and new financial technologies (fintech) that influence the entrepreneurial landscape over time, is deemed necessary.