دور البرامج التدريبية في تعزيز كفاءة أداء الموارد البشرية العاملة في المديرية العامة للدفاع المدني الأردني
This study investigates the role of training programs in enhancing employees' performance and to identify obstacles in implementing the training programs in the Jordanian Civil Defense based on samples' personal and functional characteristics. This study employs descriptive analytical m...
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| Format: | Thesis |
| Language: | other |
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| Summary: | This study investigates the role of training programs in enhancing employees'
performance and to identify obstacles in implementing the training programs in the
Jordanian Civil Defense based on samples' personal and functional characteristics.
This study employs descriptive analytical method to determine correlations between
investigated variables. A set of self-administered questionnaire with thirteen (1 3)
items to measure employees' performance as the dependent variable was developed.
Meanwhile, the independent variables are training material, the duration of the
training programs, the instructors, and finally the administrative and training
supervision, were measured by using forty one (41) items. In addition, this research
also includes eight (8) items to measure training obstacles as perceived by the
respondents. The results of descriptive analyses revealed that the four variables are
instrumental in enhancing the employees' performance, and the mean score for the
study dimensions are above average. The results also showed the mean score for the
obstacles dimension is above average (Mean 3.41), which confirms the existence of
barriers that reduce the effectiveness of training programs. In a series of simple
regresion analyses, this research found all variables have significant influence (R2)
over employees' performance or 29% for training materials 34% for duration of
training programs, 41% for trainers, and 36% for administrative and supervision of
training. T-Test analyses found no difference in the score of employees' performance between followers and leaders, as well as gender. In (ANOVA) analyses, this research found no significance difference on employees' performance based on academic qualification, age, and working experience of employees. Nevertheless, this research found significance difference on employees' performance based on the differences of employees' occupational classifications. Based on the above findings, this research provide some recommendations to increase training programs effectiveness. In
addition, this research concludes that training program of Jordanian Civil Defense
should be incorporated with modern and advanced methods of training delivery. This
is an important to achieve performance and the development of professional
awareness for employees. |
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