Customer Loyalty And Cineplex Patronage: The Influence Of Corporate Image, Perceived Quality, Perceived Value And Customer Satisfaction
Kepuasan pelanggan sering disebut sebagai penentu utama dalam penyelidikan tentang kesetiaan pelanggan. In research on customer loyalty in services, customer satisfaction has often been mentioned as an important determinant.
Saved in:
Main Author: | Nordin, Norlisham |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2008
|
Subjects: | |
Online Access: | http://eprints.usm.my/25365/1/CUSTOMER_LOYALTY_AND_CINEPLEX_PATRONAGE.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Customer Loyalty And Petrol Station’ S Convenience
Store Patronage In Penang: The Influence Of Store Image,
Corporate Image And Customer Satisfaction.
by: Abdul Wahid, Ahmad Zulhaimi
Published: (2009) -
Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
by: MOHD ISA, SALMI
Published: (2005) -
The Impact Of Service Quality And Corporate Image On Customer Loyalty - A Study On Perodua Service Centre
by: MOHD NASIR, ASMA AZURA
Published: (2004) -
The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
by: Waemusor, Ahlam
Published: (2010) -
Customer’s Loyalty Of Indonesia
Cellular Operators: Roles Of User
Experience, Satisfaction, Switching
Barriers, And Corporate Image
by: Rachmawati, Indira
Published: (2019)