The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran Pulau Pinang(MPPP) The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang...
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2005
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Online Access: | http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf |
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my-usm-ep.256402017-04-17T06:24:14Z The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang 2005-05 Kamalul Ariffin, Suhaida HF5001-6182 Business Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran Pulau Pinang(MPPP) The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang (MPPP) 2005-05 Thesis http://eprints.usm.my/25640/ http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) |
institution |
Universiti Sains Malaysia |
collection |
USM Institutional Repository |
language |
English |
topic |
HF5001-6182 Business |
spellingShingle |
HF5001-6182 Business Kamalul Ariffin, Suhaida The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang |
description |
Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran
Pulau Pinang(MPPP)
The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang (MPPP) |
format |
Thesis |
qualification_level |
Master's degree |
author |
Kamalul Ariffin, Suhaida |
author_facet |
Kamalul Ariffin, Suhaida |
author_sort |
Kamalul Ariffin, Suhaida |
title |
The Effect Of Employees Competencies On Perceived
Service Quality At Majlis Perbandaran Pulau Pinang
|
title_short |
The Effect Of Employees Competencies On Perceived
Service Quality At Majlis Perbandaran Pulau Pinang
|
title_full |
The Effect Of Employees Competencies On Perceived
Service Quality At Majlis Perbandaran Pulau Pinang
|
title_fullStr |
The Effect Of Employees Competencies On Perceived
Service Quality At Majlis Perbandaran Pulau Pinang
|
title_full_unstemmed |
The Effect Of Employees Competencies On Perceived
Service Quality At Majlis Perbandaran Pulau Pinang
|
title_sort |
effect of employees competencies on perceived
service quality at majlis perbandaran pulau pinang |
granting_institution |
USM |
granting_department |
Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) |
publishDate |
2005 |
url |
http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf |
_version_ |
1747819953511202816 |