A Study Of Logistic Service Quality In A Container Terminal Operations

Kajian ini difokuskan kepada tahap kepuasan terhadap perkhidmatan yang diberikan oleh pihak terminal kontena kepada penggunanya. The study is focused on the satisfaction level of the container terminal main users. The main users of the container terminal are the shipping agent, forwarding agent,...

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Main Author: C.kaleappan, C.kaleappan
Format: Thesis
Language:English
Published: 2006
Subjects:
Online Access:http://eprints.usm.my/29440/1/A_STUDY_OF_LOGISTIC_SERVICE_QUALITY_IN_A_CONTAINER_TERMINAL.pdf
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id my-usm-ep.29440
record_format uketd_dc
spelling my-usm-ep.294402017-04-17T06:24:05Z A Study Of Logistic Service Quality In A Container Terminal Operations 2006-06 C.kaleappan, C.kaleappan HF Commerce Kajian ini difokuskan kepada tahap kepuasan terhadap perkhidmatan yang diberikan oleh pihak terminal kontena kepada penggunanya. The study is focused on the satisfaction level of the container terminal main users. The main users of the container terminal are the shipping agent, forwarding agent, hauliers and others 2006-06 Thesis http://eprints.usm.my/29440/ http://eprints.usm.my/29440/1/A_STUDY_OF_LOGISTIC_SERVICE_QUALITY_IN_A_CONTAINER_TERMINAL.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF Commerce
spellingShingle HF Commerce
C.kaleappan, C.kaleappan
A Study Of Logistic Service Quality In A Container Terminal Operations
description Kajian ini difokuskan kepada tahap kepuasan terhadap perkhidmatan yang diberikan oleh pihak terminal kontena kepada penggunanya. The study is focused on the satisfaction level of the container terminal main users. The main users of the container terminal are the shipping agent, forwarding agent, hauliers and others
format Thesis
qualification_level Master's degree
author C.kaleappan, C.kaleappan
author_facet C.kaleappan, C.kaleappan
author_sort C.kaleappan, C.kaleappan
title A Study Of Logistic Service Quality In A Container Terminal Operations
title_short A Study Of Logistic Service Quality In A Container Terminal Operations
title_full A Study Of Logistic Service Quality In A Container Terminal Operations
title_fullStr A Study Of Logistic Service Quality In A Container Terminal Operations
title_full_unstemmed A Study Of Logistic Service Quality In A Container Terminal Operations
title_sort study of logistic service quality in a container terminal operations
granting_institution USM
granting_department Pusat Pengajian Siswazah Perniagaan
publishDate 2006
url http://eprints.usm.my/29440/1/A_STUDY_OF_LOGISTIC_SERVICE_QUALITY_IN_A_CONTAINER_TERMINAL.pdf
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