Factor determining the relationhip banking decision in SME Industry In Malaysia
Tujuan kajian ini adalah untuk mengenalpasti pengaruh nilai tanggapan, kualiti perkhidmatan tanggapan, amanah, imej dan keghairahan terhadap perhubungan komitmen dalam pertalian perbankan dalam industri Perusahaan Industri Kecil dan Sederhana di Malaysia. The purpose of this study was to identi...
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2011
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my-usm-ep.294992019-04-12T05:26:28Z Factor determining the relationhip banking decision in SME Industry In Malaysia 2011-11 Loh , Chai Har HF5001-6182 Business Tujuan kajian ini adalah untuk mengenalpasti pengaruh nilai tanggapan, kualiti perkhidmatan tanggapan, amanah, imej dan keghairahan terhadap perhubungan komitmen dalam pertalian perbankan dalam industri Perusahaan Industri Kecil dan Sederhana di Malaysia. The purpose of this study was to identify the influence of perceived value, perceived service quality, trust, image and delight on relationship commitment toward banking relationship of SMEs industry in Malaysia. 2011-11 Thesis http://eprints.usm.my/29499/ http://eprints.usm.my/29499/1/Factor_determining_the_relationhip_banking_decision.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan |
institution |
Universiti Sains Malaysia |
collection |
USM Institutional Repository |
language |
English |
topic |
HF5001-6182 Business |
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HF5001-6182 Business Loh , Chai Har Factor determining the relationhip banking decision in SME Industry In Malaysia |
description |
Tujuan kajian ini adalah untuk mengenalpasti pengaruh nilai tanggapan, kualiti perkhidmatan
tanggapan, amanah, imej dan keghairahan terhadap perhubungan komitmen dalam pertalian
perbankan dalam industri Perusahaan Industri Kecil dan Sederhana di Malaysia.
The purpose of this study was to identify the influence of perceived value, perceived service
quality, trust, image and delight on relationship commitment toward banking relationship of
SMEs industry in Malaysia. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Loh , Chai Har |
author_facet |
Loh , Chai Har |
author_sort |
Loh , Chai Har |
title |
Factor determining the relationhip banking decision in SME Industry In Malaysia |
title_short |
Factor determining the relationhip banking decision in SME Industry In Malaysia |
title_full |
Factor determining the relationhip banking decision in SME Industry In Malaysia |
title_fullStr |
Factor determining the relationhip banking decision in SME Industry In Malaysia |
title_full_unstemmed |
Factor determining the relationhip banking decision in SME Industry In Malaysia |
title_sort |
factor determining the relationhip banking decision in sme industry in malaysia |
granting_institution |
USM |
granting_department |
Pusat Pengajian Siswazah Perniagaan |
publishDate |
2011 |
url |
http://eprints.usm.my/29499/1/Factor_determining_the_relationhip_banking_decision.pdf |
_version_ |
1747820158236229632 |