Service Quality in the School of Management, USM: Perceptions of Students in Pursuit of MBA
In many countries and many cultures, the issue of service quality is firmly on the agenda for higher education institutions. Universities and faculties strive to provide high quality services because they need to compete for their students. Measuring the quality of their services is therefore an...
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2007
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my-usm-ep.297602018-04-06T01:59:01Z Service Quality in the School of Management, USM: Perceptions of Students in Pursuit of MBA 2007 Isahak Merican, Farah Merican HD28-70 Management. Industrial Management In many countries and many cultures, the issue of service quality is firmly on the agenda for higher education institutions. Universities and faculties strive to provide high quality services because they need to compete for their students. Measuring the quality of their services is therefore an important task. 2007 Thesis http://eprints.usm.my/29760/ http://eprints.usm.my/29760/1/Farah_Merican_Isahak_Merican.pdf application/pdf en public masters Universiit Sains Malaysia Pusat Pengajian Pengurusan |
institution |
Universiti Sains Malaysia |
collection |
USM Institutional Repository |
language |
English |
topic |
HD28-70 Management Industrial Management |
spellingShingle |
HD28-70 Management Industrial Management Isahak Merican, Farah Merican Service Quality in the School of Management, USM: Perceptions of Students in Pursuit of MBA |
description |
In many countries and many cultures, the issue of service quality is firmly on the agenda for
higher education institutions. Universities and faculties strive to provide high quality services
because they need to compete for their students. Measuring the quality of their services is
therefore an important task. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Isahak Merican, Farah Merican |
author_facet |
Isahak Merican, Farah Merican |
author_sort |
Isahak Merican, Farah Merican |
title |
Service Quality in the School of Management, USM:
Perceptions of Students in Pursuit of MBA |
title_short |
Service Quality in the School of Management, USM:
Perceptions of Students in Pursuit of MBA |
title_full |
Service Quality in the School of Management, USM:
Perceptions of Students in Pursuit of MBA |
title_fullStr |
Service Quality in the School of Management, USM:
Perceptions of Students in Pursuit of MBA |
title_full_unstemmed |
Service Quality in the School of Management, USM:
Perceptions of Students in Pursuit of MBA |
title_sort |
service quality in the school of management, usm:
perceptions of students in pursuit of mba |
granting_institution |
Universiit Sains Malaysia |
granting_department |
Pusat Pengajian Pengurusan |
publishDate |
2007 |
url |
http://eprints.usm.my/29760/1/Farah_Merican_Isahak_Merican.pdf |
_version_ |
1747820209625890816 |